United Airlines, Inc logo

United Airlines, Inc

Manager - Operations Control

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,900.00 - $81,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
career advancement

Job Description

United Airlines is a major American airline with an extensive global network, serving numerous destinations worldwide. With a commitment to excellence, United focuses on providing exceptional service and seamless travel experiences for its passengers. A leader in the aviation industry, United prioritizes safety, efficiency, and operational excellence through a dedicated team that includes ground operations, customer service, flight crews, and management. As a part of United's dynamic workforce, the Airport Operations team plays a crucial role in ensuring that every aspect of airport activity runs smoothly, from check-in to departure and everything in between. This team’s efforts ensure that passengers... Show More

Job Requirements

  • Bachelor's degree or 4 years of relevant work experience
  • 2 years of airline management experience
  • Ability to lead peers and other leaders utilizing a philosophy focused on safety, caring, dependability and efficiency
  • Able to consistently manage both controlled and uncontrolled environments while making informed strategic and tactical decisions
  • Excellent communication and interpersonal skills
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview
  • Reliable, punctual attendance

Job Qualifications

  • Bachelor's degree or 4 years of relevant work experience
  • 2 years of airline management experience
  • Proven track record for decisive action backed by strategic planning, continuous improvement, analytical thinking, goal-directed leadership and service-oriented performance
  • Ability to lead peers and other leaders utilizing a philosophy focused on safety, caring, dependability and efficiency
  • Able to consistently manage both controlled and uncontrolled environments while making informed strategic and tactical decisions
  • Strong interest and desire to develop training skills and knowledge
  • Excellent communication and interpersonal skills, with the ability to engage and connect with diverse learners
  • Organized and detail-oriented, with the ability to manage multiple tasks and priorities
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Job Duties

  • Responsible for preplanning prior to shifts/banks and ensuring readiness for gates, crews, maintenance, WX/ATC, and staffing
  • Monitor flight activities within pod including pre-arrival, arrival, ground-servicing, and departure activities for exceptions and process failures with a given area of responsibility and engage with other team members as needed to resolve operational challenges
  • Create hub gating plans that meet operational, customer, and employee needs and adapt them as needed to dynamic changes in the operational environment
  • Maintain thorough situational awareness about any events that may impact gating and parking plans
  • Make tactical decisions as needed and escalate significant operational challenges to the SOC shift manager
  • Provide consistent, ongoing strategic gate planning communication and operational updates with all departments, service partners and external agencies
  • Primary liaison with NOC Dispatch and Ops Managers regarding real time updates to the hub schedule and notable flight-level events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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