Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,579.07 - $86,973.83
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
Employee Discounts
Job Description
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, renowned for its exceptional reputation and innovative approach in the aviation catering industry. As a leading global company, LSG Sky Chefs delivers high-quality culinary and hospitality services to airline customers across North and Latin America. The company has earned numerous accolades, including being voted "Airline Caterer of the Year in North America" for both 2023 and 2024, highlighting its commitment to excellence, customer satisfaction, and continuous improvement. The organization thrives on the dedication and expertise of its talented workforce, who are at the forefront of delivering... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 5+ years of leadership experience in high-volume food production, manufacturing, or cold kitchen operations
- Proven success managing hourly workforce in a union or similar structured environment
- Strong knowledge of HACCP, food safety, and FDA requirements
- Excellent communication and interpersonal skills
- Demonstrated ability to lead through influence, inspire high performance, and manage change
- Proficient in Microsoft Office and production planning systems
Job Qualifications
- Bachelor’s degree or equivalent experience
- 5+ years of leadership experience in high-volume food production, manufacturing, or cold kitchen operations
- Proven success managing hourly workforce in a union or similar structured environment
- Strong knowledge of HACCP, food safety, and FDA requirements
- Excellent communication and interpersonal skills
- Demonstrated ability to lead through influence, inspire high performance, and manage change
- Proficient in Microsoft Office and production planning systems
Job Duties
- Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
- Lead daily operations in the Cold Food production area, overseeing 4 supervisors and their teams per shift
- Drive productivity, scheduling, food safety, and quality to meet airline customer expectations and regulatory compliance (FDA, HACCP, GQS)
- Monitor department KPIs and performance metrics, ensuring production accuracy and on-time flight catering
- Partner with internal teams (Procurement, HR, Quality, Safety) to align staffing, inventory, and production schedules
- Investigate and resolve quality or customer service issues with corrective actions and process improvements
- Actively participate in daily operations briefings to align priorities and communicate department performance
- Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
- Investigate customer quality issues, develop and implement corrective actions
- Participate in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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