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LSG Sky Chefs

Manager Operations - Cold Food

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $69,579.00 - $86,974.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career Development
performance bonuses

Job Description

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, renowned for its excellence, innovation, and commitment to high-quality service. As a leader in the field, LSG Sky Chefs has earned the prestigious title of 'Airline Caterer of the Year in North America' for both 2023 and 2024, reflecting the company’s dedication to delivering outstanding culinary experiences and exceptional service to airlines and their passengers across North and Latin America. The company’s dynamic approach, combined with its talented workforce, has made it a trusted partner to many leading airlines and brands worldwide.

Operating as a pre... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • 5+ years of leadership experience in high-volume food production, manufacturing, or cold kitchen operations
  • Proven success managing hourly workforce in a union or similar structured environment
  • Strong knowledge of HACCP, food safety, and FDA requirements
  • Excellent communication and interpersonal skills
  • Demonstrated ability to lead through influence, inspire high performance, and manage change
  • Proficient in Microsoft Office and production planning systems

Job Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years of leadership experience in high-volume food production, manufacturing, or cold kitchen operations
  • Proven success managing hourly workforce in a union or similar structured environment
  • Strong knowledge of HACCP, food safety, and FDA requirements
  • Excellent communication and interpersonal skills
  • Demonstrated ability to lead through influence, inspire high performance, and manage change
  • Proficient in Microsoft Office and production planning systems

Job Duties

  • Ensure on-time and accurate production in the preparation of food, equipment and catering of flights
  • Lead daily operations in the Cold Food production area, overseeing 4 supervisors and their teams per shift
  • Drive productivity, scheduling, food safety, and quality to meet airline customer expectations and regulatory compliance (FDA, HACCP, GQS)
  • Monitor department KPIs and performance metrics, ensuring production accuracy and on-time flight catering
  • Partner with internal teams (Procurement, HR, Quality, Safety) to align staffing, inventory, and production schedules
  • Investigate and resolve quality or customer service issues with corrective actions and process improvements
  • Actively participate in daily operations briefings to align priorities and communicate department performance

Job Qualifications

Experience

Expert Level (7+ years)

Job Location