Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $85,000.00 - $100,000.00
Benefits
Remote flexibility
Positive culture
Meaningful work
Award winning products
competitive salary
Job Description
Kindred Bravely is a pioneering company dedicated to supporting early motherhood by providing thoughtful, high-quality maternity, postpartum, breastfeeding, and baby essentials. Founded in 2015, this innovative brand has become a trusted name among millions of moms, known for designing award-winning products that combine unparalleled comfort with intuitive functionality. Kindred Bravely’s mission is to make the journey of motherhood feel less overwhelming and significantly more supported by offering products that empower women to feel more like themselves during this transformative period of life. Their product lineup caters to the unique needs of new mothers, allowing them to experience confidence and comfort... Show More
Job Requirements
- bachelor's degree preferred
- 5-7+ years of relevant experience in operations, supply chain, or logistics
- experience with international freight and customs clearance
- proven ability to manage 3PL and vendor relationships
- strong analytical and problem-solving skills
- excellent communication and leadership abilities
- proficiency with supply chain technology and systems
- ability to work independently in a remote setting
- highly organized and detail oriented
- capacity to manage multiple projects simultaneously under tight deadlines
Job Qualifications
- 5-7+ years of experience in operations, supply chain, or logistics, ideally within ecommerce, apparel, or cpg
- strong understanding of international logistics, including freight bookings, customs clearance, HTS, duties, and freight/payment terms
- experience managing relationships with 3PLs, freight forwarders, and wholesale partners
- demonstrated ability to oversee both high-level strategy and hands-on operational execution
- strong analytical skills
- comfortable with data, dashboards, and system workflows (NetSuite a plus)
- excellent communication, vendor management, and cross-functional leadership skills
- highly organized, proactive, and able to operate in a fast-paced, high-growth environment
- passion for continuous improvement and building scalable, efficient processes
Job Duties
- serve as primary business owner for our 3PL relationship, managing daily communication, issue resolution, and weekly/monthly performance reviews
- monitor SLAs, KPIs, and operational accuracy across receiving, putaway, picking, packing, and returns
- partner with the 3PL to forecast labor and capacity based on inventory flow, seasonality, and new product launches
- drive continuous improvement around warehouse processes, inventory accuracy, and cost-to-serve
- manage all inbound freight from factories to 3PL, ensuring timelines are met from EXF to delivery
- oversee relationships with freight forwarders, manage communication on bookings, routing, consolidations, and exceptions
- oversee international freight terms, factory payment terms, duty calculations, and overall landed-cost impacts
- ensure all documentation (commercial invoices, packing lists, 7501s, SSCC labels, carton files, etc.) is accurate and received on time
- partner with Planning on delivery risk assessments, delays, and prioritization needs
- oversee all outbound shipments across DTC, marketplace, and wholesale channels
- monitor domestic carrier performance and cost, escalate and address service failures
- own the operational relationship with our wholesale and drop ship partners (e.g., Target, Amazon, Walmart, and additional partners)
- ensure all operational requirements-EDI, carton labeling, order routing, mapping, SLAs-are executed accurately and on time
- serve as an escalation point for order fulfillment exceptions, compliance inquiries, and chargeback prevention
- collaborate cross-functionally to support the onboarding of new partners and expansion of existing relationships
- identify and drive process improvements across inbound, outbound, warehouse operations, and logistics cost management
- support strategic projects such as system integrations (e.g., NetSuite, Celigo, SPS), packaging changes, and service enhancements
- develop and maintain relevant SOPs, workflows, and dashboards to ensure operational visibility
- partner closely with Planning to support forecasting and budgeting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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