Inspire Brands logo

Inspire Brands

Manager - Operating Services

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. This company represents some of the world’s most iconic restaurant brands, making it a leader in the foodservice industry. Inspire is much more than just a restaurant company; it is a collective of hundreds of thousands of team members dedicated to changing the way people eat, drink, and gather around the table. At its core, Inspire believes that food is much more than a staple—it is an experience. Their purpose is to ignite and nourish flavorful... Show More

Job Requirements

  • Education: high school diploma or general education degree (GED)
  • Professional experience: one to five years related experience and/or training or equivalent combination of education and experience
  • Ability to work on cross functional project teams
  • Possess leadership and analytical abilities to interact in group settings, gain group consensus and analyze task at hand
  • Exhibit confidence and problem-solving skills to allow feedback from the field to steer projects
  • Must be collaborative and incorporate ideas of others
  • Detail orientated
  • Ability to multi-task and work under tight deadlines
  • Capable of providing solid deductive reasoning and expressing rationale associated with decisions
  • Ability to build genuine, effective relationships with all constituencies
  • Strong interpersonal skills
  • Ability to resolve problems creatively and provide new solutions
  • Regularly required to communicate clearly, move, and remain stationary
  • Occasionally transport and/or move up to 25 pounds
  • Ability to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office setting

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to five years related experience and/or training or equivalent combination of education and experience
  • Ability to work on cross functional project teams
  • Leadership and analytical abilities in group settings
  • Confidence and problem-solving skills allowing field feedback to steer projects
  • Ability to incorporate ideas of others collaboratively
  • Detail oriented with ability to multi-task and work under tight deadlines
  • Strong interpersonal skills for building genuine, effective relationships
  • Ability to resolve problems creatively and provide new solutions
  • Clear communication skills

Job Duties

  • Serve as the operations resource for monthly marketing promotions
  • Develop execution guides covering product handling, recipes, product builds, POS information, and purchasing details
  • Identify equipment and small-ware needs for new product rollouts and limited-time product introductions
  • Plan and coordinate production of monthly promotional videos supporting training and education
  • Collaborate closely with the training department to ensure effective communication and materials
  • Partner with product innovation to develop new product recipes and operational procedures
  • Lead field teams and franchisees to test new product feasibility
  • Collaborate with Quality Assurance to provide allergen information and prioritize food safety
  • Coordinate with Brand to gather operational insights from market tests
  • Conduct field visits to launch and follow up on market tests
  • Act as a resource for field teams and franchisees providing operational guidance and addressing questions
  • Assist in identifying needs and areas for operational initiatives
  • Provide ongoing operational input and collaborate with multiple departments for quality communication
  • Maintain and improve operational processes including manuals and job aids

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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