Manager on Duty (Communications Control & Route Operations) - Pilot Program
Job Overview
Employment Type
Temporary
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $57,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
safe work environment
Job Description
Keolis is a global leader in public transportation, committed to delivering high-quality transit services that prioritize safety, efficiency, and customer satisfaction. As a company rooted in innovation and operational excellence, Keolis operates across multiple regions offering a dynamic environment for employees who are passionate about improving transportation systems and community connectivity. With a strong emphasis on environmental sustainability and an inclusive work culture, Keolis continues to set the standard for transit operations worldwide through continuous improvement and technological advancement.
This particular opportunity is for the role of Manager on Duty - Communications Control & Route Operations, offered as an initi... Show More
This particular opportunity is for the role of Manager on Duty - Communications Control & Route Operations, offered as an initi... Show More
Job Requirements
- must be over 21 years of age
- must have a valid license and have the ability to obtain an AZ commercial license with passenger endorsement
- ability to work without direct supervision
- ability to read write and speak English
- ability to work flexible schedules that may include nights early mornings weekends and holidays
- computer literate
Job Qualifications
- high school diploma or equivalent
- minimum three years of transit industry experience
- minimum two years of transit dispatching experience using computer aided dispatching systems
- knowledge of labor relation skills and collective bargaining agreements
- ability to work in a union environment
- knowledge of data performance platforms such as microsoft power BI tableau or similar
- knowledge of computer aided dispatching systems (CAD) such as clever devices transit master swiftly orb CAD or similar
- ability to communicate effectively and tactfully both written and oral
- ability to lead a large team
Job Duties
- ensure staff members assigned adhere to company agency policies procedures and standards
- ensure service readiness goal of 100 percent on time pull-outs goal of zero missed service is consistently being achieved
- lead the team daily huddles and ensure 100 percent participation and teambuilding
- closely monitor support staff members attendance and punctuality
- ensure communications controllers route section employees and road supervision is covering assigned territories at all times
- ensure communications controllers diligently respond to CAD system events in a timely and efficient manner
- conduct weekly pull-out and route checks on a regular basis
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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