Manager on Duty (Communications Control & Route Operations) - Pilot Program
Job Overview
Employment Type
Temporary
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $57,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
competitive salary
Job Description
Keolis is a global leader in public transportation, committed to providing safe, efficient, and customer-focused transit services. As a pioneering transit operator, Keolis collaborates with communities to deliver innovative and sustainable transportation solutions that enhance urban mobility. With a focus on environmental stewardship and safety, Keolis emphasizes creating a workplace that fosters growth, development, and inclusivity. The company values core principles such as teamwork, positive customer care, and a commitment to operational excellence, aiming to be the most successful transportation company in the world.
The role of Manager on Duty - Communications Control & Route Operations is a critical leader... Show More
The role of Manager on Duty - Communications Control & Route Operations is a critical leader... Show More
Job Requirements
- Must be over 21 years of age
- valid license with ability to obtain an AZ Commercial License with passenger endorsement
- ability to work without direct supervision
- ability to read, write and speak English
- ability to work flexible schedules including nights, early mornings, weekends, and holidays
- ability to work in a union environment
- computer literate
- minimum two years of transit dispatching experience
- minimum three years of transit industry experience
Job Qualifications
- High school diploma or equivalent
- minimum two years of transit dispatching experience using Computer Aided Dispatching systems
- minimum three years of transit industry experience
- knowledge of data performance platforms such as Microsoft Power BI or Tableau
- knowledge of Computer Aided Dispatching Systems such as Clever Devices, Transit Master, Swiftly, or Orb CAD
- knowledge of labor relation skills and collective bargaining agreements
- ability to lead a large team
Job Duties
- Ensure staff members assigned adhere to company/agency policies, procedures and standards
- ensure service readiness, goal of 100 percent on time pull-outs, goal of zero missed service is consistently being achieved
- lead the team daily huddles and ensure 100 percent participation and teambuilding
- closely monitor support staff members attendance and punctuality
- ensure Communications Controllers, Route Section Employees and Road Supervision is covering assigned territories at all times
- ensure Communications Controllers are diligently responding to CAD System Events in a timely and efficient manner
- conduct weekly pull-out and route checks on a regular basis
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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