CORPORATE FLIGHT MANAGEMENT INC logo

Manager of System Operations Control

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $91,400.00 - $120,800.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Health Insurance
Vision Insurance
Dental Insurance
401(k) Plan
Paid sick leave
vested vacation hours
Non-revenue travel privileges
leaves of absence

Job Description

Contour Airlines is a well-established aviation services company headquartered in Smyrna, TN, known for its extensive capabilities and commitment to integrity and safety. As a reputable player in the aviation sector, Contour Airlines places its core values at the heart of all operations, consistently striving for excellence while thinking like a customer. The company fosters a collaborative environment where team members work together to achieve ambitious goals, emphasizing unity and professionalism. With a strong foundation rooted in safety and operational integrity, Contour Airlines has grown steadily and offers competitive compensation and comprehensive benefits to its employees, including health, vision, and... Show More

Job Requirements

  • High School diploma or GED
  • Minimum of one year experience in aviation or related industry
  • Possess FAA Aircraft Dispatcher Certificate or aviation operational experience
  • Valid driver license and good driving record
  • Authorization to work in the United States
  • Ability to travel domestically and internationally
  • Pass 10-year work history review
  • Submit to criminal history records check
  • Proficient in Microsoft Office 365, Excel, Word, Outlook
  • Ability to work all shifts including midnight, weekends, and holidays
  • Basic mathematical skills with decimals, hours/minutes, and 24-hour clock
  • Strong leadership and interpersonal skills
  • Excellent communication skills
  • Ability to multitask and handle fast-paced environment
  • Attention to detail
  • Self-motivated with ability to motivate others

Job Qualifications

  • Be at least 23 years of age
  • Possess a FAA Aircraft Dispatcher Certificate or have aviation operational experience
  • Must have a valid driver license and a good driving record
  • Be authorized to work in the United States and able to travel in and out of the United States
  • Able to pass a required 10-year work history review and submit to criminal history records check
  • High School diploma or GED required, college degree preferred but not required
  • Extensive familiarity with Federal Aviation Regulations, aeronautical charts, aviation weather, aircraft performance, and flight planning
  • Minimum of one year in aviation or aviation related industry
  • Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, and Outlook
  • Rockwell Collins FOS or similar crew scheduling software familiarity preferred
  • Must be able to work all shifts designated within the System Operations Control center including midnight shifts, weekend, and holiday schedules
  • Must be able to perform basic mathematical computations using both decimals and hours/minutes as well as use of a 24-hour clock
  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
  • Possess strong leadership, interpersonal and organizational skills
  • Must have well-developed people skills and ability to work with a variety of personalities
  • Able to coordinate multiple priorities and meet deadlines
  • Able to handle interruptions and a fast-paced environment
  • Maintain strong attention to detail
  • Be self-motivated and able to motivate others
  • Excellent interpersonal skills
  • Ability to manage multiple complex projects simultaneously
  • Excellent communication skills both written and verbal delivered with tact and professionalism
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations

Job Duties

  • Exercise authority for initiation, preflight planning, delay, and cancellation of every flight
  • Oversee crew member scheduling, assignments, rest requirements, and other assignments such as training and maintenance
  • Maintain sufficient staffing of SOC personnel to ensure safe, compliant, and efficient operations
  • Ensure completeness and accuracy of flight coordinators' training and qualification records
  • Conduct performance reviews for flight coordinators
  • Schedule flight coordinators to ensure continuous coverage by personnel with operational control authority
  • Maintain current System Operations Control reference materials
  • Oversee the crew planning process, including daily scheduling of flight crews and coordinators
  • Coordinate flight crew travel, ground transportation, and hotel accommodations
  • Ensure crew member compliance with federal rest, duty, and flight time limitations, including 14 CFR 135.263, 135.267, and 135.267(c)
  • Designate the pilot-in-command (PIC) and second-in-command (SIC) for each flight
  • Ensure each flight is crewed with at least the required minimum crew members
  • Perform flight locating procedures in accordance with Company policy
  • Serve as point of contact for accounting communications
  • Administer SOC personnel payroll and benefit reporting
  • Ensure timely payroll submission for flight crew and coordinator assignments
  • Track aircraft usage and prepare owner summaries
  • Perform other duties as assigned by leadership

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.