Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Paid parental leave
paid bereavement leave
short-term disability
long-term disability
Flexible vacation time
cell phone stipend
Job Description
SSA Group at Louisville Zoo is a renowned company specializing in partnering with zoos, aquariums, museums, and other cultural attractions across the United States to enhance their guest experiences through integrated dining, retail, admissions, and more. With a rich legacy of 50 years, SSA Group has established itself as a leader dedicated to increasing revenue opportunities for its partners. The company is known for blending best practices with innovative approaches tailored specifically to each unique partner, allowing them to set higher standards continuously. Rooted in family values, SSA Group operates with a deep sense of love, dedication, and a commitment... Show More
Job Requirements
- Minimum 4 years of catering and/or event sales experience
- Experience in operations or event planning management preferred
- Ability to communicate effectively across all organizational levels
- Proven leadership skills including team building and partnership fostering
- Strong problem solving and decision making capabilities
- Financial management and budgeting experience
- Flexibility to work varied hours including nights, weekends, and holidays
- Physical ability to stand extended periods and lift 35 lbs
- Basic computer skills
- Must be at least 18 years old
Job Qualifications
- Strong interpersonal and communication skills
- Advanced leadership and team development abilities
- Exceptional problem solving and organizational skills
- Financial management, analytical, and planning expertise
- Flexibility to work in a fast-paced environment
- Basic computer proficiency for office functions
- Physical ability to stand and move heavy objects as needed
- Ability to work varied hours including nights and weekends
- Minimum 4 years of catering, event sales, or event operations experience
- Preferred experience in off-site catering, hotel, or cultural attraction venues
- Knowledge of Tripleseat software is a plus
- Open to all educational backgrounds
- Must be 18 years or older
Job Duties
- Develop and implement strategies to sell venue and catering services
- Analyze market to identify new revenue opportunities
- Prospect and secure new business through cold calling and networking
- Conduct site tours and menu tastings
- Solicit, negotiate, and secure signed event agreements
- Plan and upsell event functions including space, equipment, menus, and decorations
- Respond promptly to client requests to ensure satisfaction
- Serve as primary client contact throughout sales and planning
- Prepare and manage venue contracts, banquet event orders, and diagrams
- Maintain strong relationships with venue departments and clients
- Conduct post-event follow-ups to encourage repeat business
- Maintain vendor communications, pricing, and compliance
- Develop detailed event plans including timelines and floorplans
- Coordinate with catering operations and culinary teams for event execution
- Ensure compliance with legal and company policies
- Collect and process payments and manage financial records
- Analyze sales data and report trends
- Promote inclusivity and sustainability within the department
- Lead community engagement and conservation efforts
- Perform additional tasks as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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