Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,400.00 - $72,100.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) plan with Company Match
Paid parental leave
paid bereavement leave
cell phone stipend
Paid sick leave
flexible vacation policy
Job Description
SSA Group is a well-established company with 50 years of experience, specializing in providing integrated dining, retail, and admissions solutions to zoos, aquariums, museums, and other cultural attractions across the United States. Known for its commitment to sustainability, inclusivity, and innovation, SSA Group partners closely with its clients to enhance revenue opportunities and improve guest experiences, fostering a family-oriented culture built on dedication and love. The company focuses on customizing best practices to meet the unique needs of each partner, continuously raising industry standards and supporting the missions of the cultural attractions they serve. This approach has made them a... Show More
Job Requirements
- Minimum 4 years catering and/or event sales, operations and/or event planning management experience
- Strong interpersonal and communication skills
- Advanced leadership abilities
- Exceptional problem solving and organizational skills
- Financial management and planning capabilities
- Flexibility to work in a fast-paced environment
- Basic computer skills
- Physical ability to stand for long periods and lift 35 lbs
- Willingness to work varied hours including nights, weekends and holidays
- Must be 18 years or older
- All education backgrounds eligible
Job Qualifications
- Strong interpersonal and communication skills
- Advanced leadership and team-building skills
- Exceptional problem-solving and decision-making abilities
- Financial management and analytical skills
- Ability to remain flexible in fast-paced environments
- Computer proficiency for basic office functions
- Physical ability to stand for extended periods and lift up to 35 pounds
- Availability to work varied hours including nights, weekends, and holidays
- Minimum 4 years of experience in catering and/or event sales or operations
- Experience in off-site catering, hotel or cultural attraction catering venue preferred
- Knowledge of Tripleseat is a plus
- Eligible to work and at least 18 years old
Job Duties
- Develop and implement strategies to sell venue and catering services to new and returning clients
- Analyze market to identify new revenue opportunities
- Prospect and secure new business through cold calling, networking, and client outreach
- Conduct site tours and menu tastings to showcase event capabilities
- Negotiate and secure signed agreements for events
- Plan and upsell event functions including space, times, equipment, menus, themes, and decorations
- Respond promptly to client requests and ensure satisfaction
- Serve as primary client contact throughout sales and planning
- Communicate transparently with clients
- Prepare and manage contracts, banquet event orders, and diagrams
- Maintain strong relationships with venue departments and clients
- Conduct post-event follow-ups to encourage repeat business
- Maintain vendor communication and negotiate pricing
- Ensure vendor compliance with venue guidelines
- Develop detailed event plans and timelines
- Manage last-minute event changes effectively
- Collaborate with Catering Operations and Culinary Teams to ensure flawless execution
- Ensure accurate documentation of contracts and event details
- Comply with local, state, and federal laws
- Maintain a clean and organized work environment
- Collect and process payments in accordance with policy
- Develop and exceed sales budgets and plans
- Analyze sales and inventory for maximizing opportunities
- Review invoices and accounting documents for accuracy
- Report weekly and monthly sales through Tripleseat
- Analyze sales trends and adjust strategies
- Promote inclusivity and sustainability efforts within unit
- Participate in community engagement and giving back initiatives
- Perform other tasks as deemed necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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