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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $58,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule
Health Insurance
Dental Insurance
Job Description
Huntsville Botanical Garden is a renowned public garden dedicated to plant conservation, education, and research. Situated in Huntsville, Alabama, it offers a serene environment where visitors can engage with nature, learn about horticulture, and enjoy beautifully maintained landscapes throughout the year. As part of its mission, the Garden hosts an array of events ranging from private celebrations to internal programming that showcase its spaces while promoting community involvement and environmental awareness. The Garden is committed to fostering an inclusive culture that embraces diversity and supports the success of its staff through continuous development and a mission-driven work environment.
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Job Requirements
- Bachelor’s degree in business, hospitality management, events, or related field
- Minimum of 2 years’ experience in event planning, operations, and customer service management
- Strong organizational and analytical skills
- Ability to lead, train, and mentor staff
- Experience with event management software preferred
- Ability to manage budgets and contracts
- Ability to communicate effectively within a team
- Capacity to work extended hours including evenings and weekends
- Ability to perform physical tasks including lifting up to 25 lbs and navigating uneven terrain
- Professional demeanor and a commitment to the Garden’s core values
Job Qualifications
- Bachelor’s degree in business, hospitality management, events, or related field
- Minimum of 2 years’ experience in event planning, operations, and customer service management
- Strong organizational and analytical skills
- Ability to lead, train, and mentor staff
- Experience with event management software such as Triple Seat preferred
- Exceptional communication and interpersonal skills
- Ability to manage budgets and contracts
- Knowledge of operational policies and safety standards
- Collaborative mindset with commitment to excellent customer service
- Ability to manage multiple priorities in a dynamic environment
Job Duties
- Oversee the planning and execution of private events, overseeing scheduling, logistics, and vendor partnerships to deliver exceptional guest experiences and well-coordinated operations
- Lead, train, and mentor Venue Coordinators and Hosts, fostering a culture of exceptional service, accountability, professionalism, and continuous improvement
- Actively manage venue readiness in partnership with Facilities, ensuring safe, attractive, and well-maintained event ready spaces
- Support revenue growth by effectively managing scheduling, utilization, and operational processes to maximize bookings
- Manage budgets, contracts, and operational reporting to ensure compliance and informed decision making
- Implement and refine operational policies, checklists and service standards to improve efficiency, communication, and safety that elevate the guest experience and safeguard the Garden’s assets
- Collaborate closely with internal teams including Marketing, Advancement, Guest Experience and Horticulture, supporting donor events, visitor programs, and mission-driven programming maximizing space utilization
- Leverage event management software to streamline operations, reporting, and client communication
- Serve as a hands-on leader, regularly present during high-profile and complex events
- Perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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