Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
travel privileges on the American Airlines global network
generous vacation plan
401(k) with Company Match
Profit-sharing and bonus opportunities
health plan options with nationwide coverage
Dental Insurance
Vision plan options
benefits navigation services
24-hour virtual urgent care
family planning and fertility treatment
LGBTQ+ friendly services
Company-paid Life and AD&D insurance
Short-term and long-term disability coverage
flexible spending accounts
Employee assistance program
Job Description
PSA Airlines is a prominent regional airline and a wholly owned subsidiary of American Airlines, dedicated to delivering reliable and safe air travel services. Known for its commitment to excellence, PSA Airlines emphasizes teamwork, diversity, and inclusivity, fostering a supportive environment for its workforce of more than 4,000 employees. The organization prides itself on its culture known as The PSA Way, which prioritizes safety, reliability, accountability, and care both within the team and towards customers. This culture forms the foundation of PSA Airlines' operations, helping the company maintain stability, promote growth, and focus on a future-oriented strategy. By choosing to... Show More
Job Requirements
- Associates degree or equivalent work experience
- Advanced computer skills with Microsoft Office programs
- 4-6 years as crew scheduling coordinator or above
- Crew planning or related airline experience
- Ability to speak, read, write in English
- Authorization to work in the US
Job Qualifications
- Associates degree or equivalent work experience
- Advanced computer skills with Microsoft Office programs
- At least 4-6 years experience as Crew Scheduling Coordinator or above
- Crew planning or related airline experience
- Ability to speak, read, and write in English
- Previous leadership experience preferred
Job Duties
- Serve as subject matter expert for all crew scheduling software and maintain the crew scheduling policy and procedure manual
- Utilize technology to identify and solve complex scheduling problems in collaboration with leaders and internal customers
- Manage project development using Agile methodologies including iteration planning, story estimation, testing, and deployment
- Coordinate with IT, end users, and vendors to establish user testing procedures and acceptance criteria for new systems
- Monitor application performance after implementation and provide ongoing supervision and support
- Develop and facilitate training plans to optimize Crew Resources team performance including recurrent training
- Lead continuous improvement initiatives to enhance systems, processes, and procedures through communication and brainstorming
- Manage multiple projects to improve crew scheduling processes and performance
- Supervise, lead, and motivate the Crew Resources team to apply new applications effectively
- Provide coaching and on-the-job training for the Crew Scheduling Department
- Support daily operations during irregular operations (IROPS) events
- Oversee the company’s Security and Safety Management System and ensure compliance with safety risk management
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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