Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Retirement benefits
Job Description
The Venetian Resort, located in Las Vegas, Nevada, is a premier luxury resort and casino destination known for its exquisite accommodations, world-class amenities, and exceptional service. Renowned for its Venetian-themed architecture and upscale atmosphere, the resort caters to a diverse clientele including leisure travelers, business groups, and convention attendees. As a part of this prestigious resort, employees are expected to uphold high standards of professionalism and contribute to creating memorable experiences for guests. The resort offers a dynamic and inclusive work environment where team members are encouraged to develop their skills and grow their careers. The Groups Manager - Level... Show More
Job Requirements
- 21+ years of age
- high school diploma or equivalent
- proof of authorization eligibility to work in the United States
- maintain a professional neat and well groomed appearance adhering to company appearance standards
- maintain consistent adherence to the Venetian and Palazzo unmatched guest service standards
- work varied shifts including weekends and holidays
- working knowledge of Microsoft Office
- working knowledge of LMS
- working knowledge of group convention industry
- two years prior experience in groups or hotel hospitality preferred
Job Qualifications
- high school diploma or equivalent
- working knowledge of Microsoft Office
- working knowledge of LMS
- working knowledge of group convention industry
- two years prior experience in groups or hotel hospitality preferred
- maintain consistent adherence to the Venetian and Palazzo unmatched guest service standards
- maintain a professional neat and well groomed appearance adhering to company appearance standards
- ability to interact appropriately and effectively with guests management other team members and outside contacts
- ability to maintain composure under pressure and meet deadlines
Job Duties
- execute all housing related contractual obligations including room block rates rooming concessions attrition and fund collection
- ensure the group convention meeting planners needs are attended to promptly in a warm and friendly manner for the duration of the event to assure the attendee experience exceeds expectations
- organize and arrange the foundation of the rooming and affiliated responsibilities within all of the keys systems LMS EBMS Passkey CRM for seamless execution of the program
- maintain a satisfactory individual MeetingScope score that will contribute to achieving the overall departmental MeetingScope goal
- communicate inter departmental information between sales revenue catering and hotel operations to ensure proper management facilitation of the contracted terms and any additional agreed upon concessions and services
- address with urgency any internal external challenges to mitigate any client attendee impact
- coordinate all arrival and departure logistics and communication of client expectations to front office guest services housekeeping concierge and VIP
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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