Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $117,850.00 - $176,800.00
Work Schedule
Flexible
Benefits
Free stand-by travel privileges
comprehensive well-being programs
Medical insurance
Dental Insurance
Vision Insurance
generous 401k match program
quarterly and annual bonus plans
Generous holiday and paid time off
Job Description
Alaska Airlines is a leading American airline known for its commitment to providing exceptional service and a memorable travel experience. Guided by its core values, leadership principles, and a purpose to create an airline people love, Alaska Airlines has built a reputation for safety, reliability, and customer-centric operations across the country. The company’s corporate teams are instrumental in shaping strategies and operational plans to ensure organizational success, covering areas such as accounting, human resources, finance, planning, legal, marketing, and various operational divisions. Alaska Airlines’ culture is driven by a shared passion for travel and dedication to excellence, united by the... Show More
Job Requirements
- 5 years of experience in program management marketing or related experience
- 2 years of leadership experience
- Bachelor’s degree or an additional two years of relevant training or experience in lieu of this degree
- Effective communication skills including verbal written and listening
- Ability to address people courageously directly and candidly
- Working knowledge of Microsoft Office
- Outstanding interpersonal facilitation and presentation skills
- Ability to work varied shifts and additional hours to meet operational needs
- Ability to travel up to 20 percent
- Minimum age of 18
- Must be authorized to work in the U.S.
Job Qualifications
- Bachelor’s degree or an additional two years of relevant training or experience in lieu of this degree
- 5 years of experience in program management marketing or related experience
- 2 years of leadership experience
- Effective communication skills including verbal written and listening
- Ability to address people courageously directly and candidly
- Working knowledge of Microsoft Office
- Outstanding interpersonal facilitation and presentation skills
- Ability to work varied shifts and additional hours to meet operational needs
- Ability to travel up to 20 percent
- Minimum age of 18
- Must be authorized to work in the U.S.
- Alaska Airlines inflight experience preferred
- Strong knowledge of and experience promoting the Atmos Rewards Visa card program or similar product preferred
Job Duties
- Lead team in establishing operational processes for program execution including scheduling incentive tracking and compliance with Bank and internal marketing requirements with a 6-12 month horizon
- Develop strategies to equip Flight Attendants with tools training and resources to confidently and effectively promote the program
- Establish and maintain KPI reporting for employee engagement leveraging insights to recommend and implement targeting testing and program enhancements that improve results
- Ensure all inflight engagement activities are integrated smoothly into flight attendant workflows without disrupting the operation
- Build and maintain strong relationships with Inflight leaders and Bank of America partners fostering open communication to surface and resolve issues quickly
- Lead coach or influence a cross-functional team including project specialists inflight ambassadors or vendor field staff to ensure consistent execution of engagement programs
- Collaborate with internal stakeholders bank partners and leadership to align acquisition goals develop program strategies and justify ROI for investments in engagement campaigns
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: