Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $117,850.00 - $176,800.00
Work Schedule
Flexible
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Quarterly bonus
Paid Time Off
Job Description
Alaska Airlines is a major American airline headquartered in Seattle, recognized for its commitment to delivering excellent customer service and creating an airline experience that people love. As one of the leading carriers in the United States, Alaska Airlines operates an extensive network of flights focusing on reliability, comfort, and convenience. The company is guided by core values such as owning safety, doing the right thing, kind-heartedness, delivering performance, and being remarkable. These principles shape the workplace culture and customer interactions alike, fostering an environment where all employees feel safe, respected, and valued. Alaska Airlines prioritizes innovation and operational excellence... Show More
Job Requirements
- 5 years of experience in program management, marketing, or related experience
- 2 years of leadership experience
- Bachelor’s degree or two additional years of relevant training/experience in lieu of degree
- Effective communication skills including verbal, written, and listening
- Ability to address people courageously, directly, and candidly
- Working knowledge of Microsoft Office
- Outstanding interpersonal, facilitation, and presentation skills
- Ability to work varied shifts and additional hours
- Ability to travel up to 20 percent
- Minimum age of 18
- Must be authorized to work in the U.S.
Job Qualifications
- Bachelor’s degree or additional two years of relevant training or experience in lieu of degree
- 5 years of experience in program management, marketing, or related experience
- 2 years of leadership experience
- Effective communication skills including verbal, written, and listening
- Ability to address people courageously, directly, and candidly
- Working knowledge of Microsoft Office
- Outstanding interpersonal, facilitation, and presentation skills
- Ability to work varied shifts and additional hours
- Ability to travel up to 20 percent
- Minimum age of 18
- Must be authorized to work in the U.S.
- Preferred: Alaska Airlines inflight experience
- Strong knowledge of Atmos Rewards Visa card program or similar product
Job Duties
- Lead team in establishing operational processes for program execution including scheduling, incentive tracking, and compliance with Bank and internal marketing requirements
- Develop strategies to equip flight attendants with tools, training, and resources to confidently promote the program
- Establish and maintain KPI reporting for employee engagement, leveraging insights to recommend and implement targeting, testing, and program enhancements
- Ensure all inflight engagement activities are integrated smoothly into flight attendant workflows without disrupting operations
- Build and maintain strong relationships with Inflight leaders and Bank of America partners to surface and resolve issues quickly
- Lead, coach, or influence a cross-functional team to ensure consistent execution of engagement programs
- Collaborate with internal stakeholders, bank partners, and leadership to align acquisition goals, develop program strategies, and justify ROI
- Plan and execute regular events to increase awareness of new promotions, special incentives, and offers
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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