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Manager, Live Event Streaming Ops

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,500.00 - $80,800.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Life insurance
401(k)
Employee Purchase program
Tuition Assistance
Paid Time Off
Student loan program
Wellness incentives

Job Description

Samsung Electronics America is a global leader in consumer electronics, semiconductors, and telecommunications. Renowned for its relentless innovation and commitment to quality, Samsung delivers cutting-edge products and services that enrich the lives of consumers worldwide. The company's Global Services team focuses on advancing Smart TV and mobile services by developing intelligent, integrated, cross-platform solutions that provide exceptional entertainment experiences across diverse devices. Samsung TV Plus, one of the company's flagship offerings, is a pioneering Free Ad-Supported TV (FAST) and Video-On-Demand (VOD) service. Available in over 30 countries, Samsung TV Plus reaches millions of devices globally, providing access to more than... Show More

Job Requirements

  • 5+ years of experience in event production, streaming, or similar roles
  • Proven experience in managing live streaming operations for large-scale events
  • Knowledge of content delivery networks (CDNs) and encoding standards
  • Bachelor’s Degree in Media Production, Broadcasting, Engineering and/or equivalent related work experience required
  • Excellent problem-solving skills and ability to troubleshoot technical issues in real-time
  • Experience working with global teams and managing international events
  • Proven ability to design and implement organized, efficient processes

Job Qualifications

  • 5+ years of experience in event production, streaming, or similar roles
  • Proven experience in managing live streaming operations for large-scale events
  • Knowledge of content delivery networks (CDNs) and encoding standards
  • Technical understanding of content delivery for FAST linear and VOD a plus
  • Proven ability to design and implement organized, efficient processes from complex and chaotic environments within a rapidly scaling platform
  • Excellent problem-solving skills and ability to troubleshoot technical issues in real-time
  • Experience working with global teams and managing international events
  • Bachelor’s Degree in Media Production, Broadcasting, Engineering and/or equivalent related work experience required

Job Duties

  • Plan, produce, and execute live events for Samsung TV Plus, spanning various content types such as music concerts, sports, and stunt events
  • Oversee all aspects of event production, including pre-event planning, on-site execution, and post-event analysis
  • Collaborate with internal teams and external partners to ensure seamless event delivery
  • Create, configure, and manage events on the platform's CMS to ensure smooth integration and delivery
  • Ensure all event metadata, schedules, and technical settings are accurately configured
  • Monitor CMS workflows to identify and resolve issues related to event scheduling and content delivery
  • Represent Samsung at live events, acting as the primary point of contact for stakeholders and vendors
  • Ensure Samsung's brand and technical standards are upheld during event execution
  • Build and maintain relationships with event organizers, vendors, and other key stakeholders
  • Coordinate with streaming vendors to ensure alignment on technical requirements, workflows, and deliverables
  • Troubleshoot and resolve technical issues related to live streaming during events
  • Evaluate and select new vendors to enhance the quality and reliability of live event streaming
  • Ensure compliance with technical specifications and quality standards for live event streaming
  • Monitor streaming performance in real-time and implement contingency plans to address issues
  • Provide feedback to vendors and internal teams to improve future event production

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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