Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $92,650.00 - $139,000.00
Work Schedule
Standard Hours
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
bonus plans
Paid Time Off
Job Description
Alaska Airlines is a leading American airline renowned for its commitment to providing outstanding travel experiences while fostering a culture of safety, collaboration, and excellence. Guided by core values and leadership principles, Alaska Airlines continually works to create an airline that people love. Its corporate teams, consisting of experts across various fields such as accounting, human resources, finance, planning, legal, marketing, and operations, set strategic directions and operational plans that contribute to the overall success and growth of the company. With a strong focus on guest satisfaction and employee engagement, Alaska Airlines builds an environment where passion for travel and... Show More
Job Requirements
- 5 years of experience in inflight operations, crew scheduling, or operational control center functions
- 2 years of leadership experience
- bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree
- ability and willingness to fly as a crew member as needed, including during irregular operations and inclement weather conditions
- ability to complete Alaska Airlines’ initial training/IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training
- proven ability to lead teams in high-pressure, fast-paced operational environments
- experience developing standard operating procedures and leading continuous improvement initiatives
- strong problem-solving skills with the ability to make sound decisions under pressure
- excellent written and verbal communication skills, including experience briefing senior leaders
- high school diploma or equivalent
- clear pre-employment DOT testing
- minimum age of 21
- must be authorized to work in the U.S.
Job Qualifications
- 5 years of experience in inflight operations, crew scheduling, or operational control center functions
- 2 years of leadership experience
- bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree
- ability and willingness to fly as a crew member as needed, including during irregular operations and inclement weather conditions
- ability to complete Alaska Airlines’ initial training/IOE, hold FAA flight attendant certificate, and remain qualified through recurrent training
- proven ability to lead teams in high-pressure, fast-paced operational environments
- experience developing standard operating procedures and leading continuous improvement initiatives
- strong problem-solving skills with the ability to make sound decisions under pressure
- excellent written and verbal communication skills, including experience briefing senior leaders
- high school diploma or equivalent
- clear pre-employment DOT testing
- minimum age of 21
- must be authorized to work in the U.S.
Job Duties
- Lead and establish priorities for the inflight duty manager team, ensuring seamless 24/7 operational support and response for inflight events and irregular operations
- Execute the inflight operational response strategy with a 6-12-month horizon, including ownership of procedures, checklists, and coordination with cross-functional NOC teams
- Make operational decisions related to inflight event management, crisis response, and day-to-day service levels, driving continuous improvement through lessons learned and feedback
- Develop people through effective performance management, coaching, and delegation of stretch assignments to build team capacity for current and future operational needs
- Shape team culture through leadership presence, reinforcing expected behaviors, and fostering collaboration with internal and external partners
- Serve as a subject matter expert on company policies, contractual agreements, FARs, and flight-related procedures, ensuring compliance and informed decision-making
- Partner with senior leadership to brief on critical events, trends, and recommendations for improving inflight operational readiness
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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