Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.40
Work Schedule
Standard Hours
Flexible
On-call
Weekend Shifts
Night Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
training programs
supportive work environment
Job Description
World Wide Wings is a dynamic restaurant franchise focused on delivering exceptional dining experiences by combining flavorful cuisine with excellent customer service. As part of a global franchise, World Wide Wings prides itself on operational excellence, quality food, and a vibrant atmosphere that appeals to a wide range of guests. Founded on principles of teamwork and community engagement, this restaurant chain continues to expand its footprint while maintaining a strong commitment to employee development and guest satisfaction. They operate multiple departments within their locations, each managed by specialized department managers who work collaboratively to ensure smooth daily operations, high-quality service... Show More
Job Requirements
- High school education or equivalent
- Valid driver's license with clean driving record
- Ability to lift 50 pounds regularly
- Satisfactory background check
- Highly motivated and self-directed
- Results driven
- Strong attention to detail
- Ability to create a fun and exciting environment for guests and team members
- Completion of restaurant management certification
- Willingness to work nights, weekends, holidays and be on-call
- Flexibility to travel between units
- Adherence to company policies and compliance standards
Job Qualifications
- Minimum of 2 years restaurant or retail management experience
- Experience managing a restaurant with a full bar preferred
- Completion of Buffalo Wild Wings Management Certification program
- Strong organizational skills
- Excellent written and verbal communication skills
- Ability to motivate and develop team members
- Skilled with basic mathematical computations
- Proven track record managing multiple priorities in a fast-paced environment
- Ability to maintain confidential information
- Knowledge of health and safety regulations
- Strong leadership and coaching abilities
Job Duties
- Staffing planning including recruiting, interviewing, hiring, orientation, training, and development of department team members
- Maintaining department training and certification standards
- Developing action plans for direct reports' growth
- Coordinating hiring decisions with other department managers
- Creating weekly department schedules within budgeted labor guidelines
- Developing and implementing incentive programs and contests
- Providing regular performance feedback and administering merit increase process
- Assisting the General Manager with coaching management staff
- Utilizing support teams and subject matter experts as needed
- Conducting departmental meetings to communicate procedures and successes
- Ensuring compliance with state training and permits
- Managing guest comment programs and handling food quality complaints
- Facilitating new product rollouts and ensuring adherence to quality and recipe standards
- Communicating with vendors and maintaining inventory control
- Analyzing restaurant performance data and implementing corrective action plans
- Conducting administrative manager functions such as invoice entry and inventory management
- Monitoring and maintaining department equipment
- Operating in compliance with health and safety standards
- Managing food, bar, and hospitality department costs and labor within budgets
- Implementing sales-building contests and marketing programs
- Resolving issues related to guest satisfaction and operational efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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