Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.40
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and development opportunities
Job Description
World Wide Wings is a leading restaurant brand renowned for its diverse and flavorful menu offerings, focused primarily on chicken wings and other savory dishes. With a commitment to quality food, excellent customer service, and a memorable dining experience, World Wide Wings operates multiple locations, each dedicated to maintaining the highest standards in hospitality and food safety. The company emphasizes a team-oriented environment where staff development, innovation, and operational excellence are paramount. Working at World Wide Wings means joining a thriving community that values passion for food, dedication to guest satisfaction, and a collaborative spirit among its team members.
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Job Requirements
- Valid driver's license and reliable transportation for positions requiring driving
- Ability to work in fast-paced, variable climate environments including indoor kitchen and outdoor areas
- Must be able to lift and move restaurant equipment as needed
- Ability to manage irregular hours and be on-call 24 hours
- Experience working with computer and peripheral devices such as registers, monitors, and credit card machines
- Ability to handle cleaning and minor maintenance duties such as unclogging toilets or relighting water heaters
- Must interact effectively with the public
Job Qualifications
- High school diploma or equivalent
- Previous management experience in a restaurant or hospitality environment
- Knowledge of food safety and sanitation standards
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Ability to analyze and act on restaurant performance metrics
- Proficient in inventory management and cost control
- Capable of working flexible hours including nights, weekends, and holidays
- Familiarity with relevant health and safety regulations
Job Duties
- Manage staffing, recruiting, hiring, orientation, training and development of department team members
- Conduct WCT training and maintain department training certification
- Develop action and development plans for direct reports
- Coordinate hiring decisions with other Department Managers
- Create weekly schedules within labor budget guidelines
- Develop and implement incentive programs and contests
- Provide regular performance feedback and conduct performance appraisals
- Administer merit increase processes
- Coach other managers on performance management
- Utilize support teams and subject matter experts
- Communicate effectively through departmental meetings
- Ensure compliance with state required training and permits
- Manage guest comment program and handle food quality complaints
- Utilize Guest Experience Management program to enhance guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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