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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Wellness Program
Dental Insurance
Health Insurance
Paid parental leave
Adoption assistance
Flexible spending account
Employee assistance program
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
The Restaurant Store is a leading retailer specializing in restaurant supplies and foodservice equipment, dedicated to exceeding customer expectations through exceptional hospitality, quality products, and value-driven services. The company operates expansive retail and warehouse locations designed to serve business-to-business clients, primarily those within the restaurant and foodservice sectors. Known for its commitment to customer satisfaction, The Restaurant Store emphasizes a team-oriented culture that fosters employee growth and operational excellence across all departments. The organization’s focus on a comprehensive customer experience helps it maintain a competitive edge in the retail supply industry, continually adapting to market needs and trends.
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Job Requirements
- Relevant retail or supply chain management experience
- Ability to stand and walk up to 9 hours per day
- Ability to communicate effectively using speech, vision, and hearing
- Regular use of hands for grasping and fine manipulations
- Ability to bend, squat, crawl, climb, and reach regularly
- Ability to lift, carry, push, or pull medium weights up to 50 lbs
- No degree required but relevant skills and alignment with core values essential
Job Qualifications
- Minimum of 2 years of relevant experience in retail or supply chain management overseeing site operations and sales
- Proficiency with MS Office including Outlook, Word, Excel, and PowerPoint
- Experience with CRM systems and project management tools
- Strong analytical and problem-solving skills
- Strong verbal and written communication skills
- Ability to explain complex concepts clearly
- Demonstrated ability to manage multiple assignments and deadlines
- Ability to adapt quickly to changing business needs
- Skill in addressing difficult situations with diplomacy and emotional intelligence
- Service leadership approach and desire to exceed expectations
Job Duties
- Support the management of a 30,000 sq. ft. warehouse/retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
- Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs
- Manage customer sales issues and assist Branch Manager with scheduling needs
- Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling company values
- Utilize DISC profiling to build a cohesive and high-performing team
- Maintain accurate inventory control and ensure products comply with regulatory and quality standards
- Support department managers with daily operations including inventory, merchandising, and sales
- Manage escalated customer and employee complaints, incident reports, and legal actions
- Support Membership and Gold Membership growth
- Promote growth and utilization of TRS.com across customers
- Manage safety and maintenance needs of the building and equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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