Job Overview
Employment Type
Internship
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Flexible work schedule
Job Description
The hiring company is a prestigious hospitality organization specializing in resort hotel and restaurant operations, renowned for its commitment to excellence and superior guest experiences. With a comprehensive footprint in the hospitality sector, the company prides itself on fostering robust leadership and management skills through structured training programs. This establishment is seeking dedicated individuals eager to embark on a professional growth journey within the vibrant hospitality industry. They offer a Manager in Training (MIT) program scheduled to start on January 5, 2026, with an acceptance window open until November 20, 2025. This rigorous one-year training program guarantees a full-time management... Show More
Job Requirements
- Bachelor's degree (B. A.) from four-year college or university or one to two years related experience and/or training or equivalent combination of education and experience
- Tennessee driver's license or ability to obtain one within 30 days of employment
Job Qualifications
- Strong leadership skills and ability to motivate people
- Good negotiation and listening skills
- Ability to act independently with little supervision
- Knowledge of food and beverage menus, food preparation and presentation
- Hands on manager, well organized, detail oriented, creative thinker
- Skilled in problem solving and staff training
- Efficiently handle multiple duties
- Good understanding of company policies and procedures
- Ability to operate various office equipment including computer, word processing, spreadsheets, voice mail, copier, fax, and calculator
- Working knowledge of resort amenities, room designs, and general golf knowledge
- Ability to handle stressful situations
- Good attendance and punctuality
- Exhibits professionalism and good grooming habits
- Wears the proper uniform and works efficiently
- Follows all resort and office policies and standard operating procedures
- Conducts themselves in a professional manner with a positive attitude
- Currently pursuing or recently completed a degree in Hospitality Management, Culinary Arts, or a related field
- Ability to work in a fast-paced environment and under pressure
- Flexible availability including evenings, weekends and holidays
- Proficient in Microsoft Office programs
- Ability to meet deadlines
- Ability to learn new software
Job Duties
- Rotate through departments to gain knowledge of each operational area
- Assist in the daily operations of all departments within the resort including guest services, housekeeping, food and beverage, attractions, and sales and marketing
- Supervise and support department staff ensuring high standards of performance, customer service, and productivity
- Provide mentorship and guidance to entry-level team members
- Assist with scheduling, training, and performance evaluations of staff
- Ensure that guests receive outstanding service by addressing concerns, answering inquiries, and ensuring guest satisfaction
- Handle guest complaints in a professional manner ensuring swift resolution
- Assist in budget management, forecasting, and ensuring financial performance meets company goals
- Track and analyze key performance indicators (KPIs) and help in identifying areas for improvement
- Support the implementation of marketing strategies and promotions to drive sales and increase customer engagement
- Assist with local community relations and event planning to promote the business
- Actively contribute to resolving operational issues and conflicts
- Make decisions regarding daily operations, staffing, and customer service matters in alignment with company policies
- Participate in training sessions, seminars, and workshops designed to enhance management skills and industry knowledge
- Assist in developing and implementing training programs for team members
- Ensure that all operational practices comply with safety, health, and environmental regulations
- Oversee that the property adheres to company policies, legal standards, and local laws
- All other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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