Wilderness Territory

Manager in Training

Job Overview

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Employment Type

Internship
Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
Paid holidays

Job Description

This hiring establishment is a hospitality company specializing in resort and hotel operations, offering an immersive Manager in Training (MIT) program. The company focuses on creating exceptional guest experiences across various departments, including guest services, housekeeping, food and beverage, sales and marketing, and attractions. This full-time, one-year training program guaranteed a full-time position upon completion and seeks candidates who are committed to pursuing a career in hotel or resort management. The employment opportunity begins around January 5, 2026, and the application window is open until November 20, 2025.

The Manager in Training role is designed to cultivate leadership an... Show More

Job Requirements

  • Bachelor's degree from four-year college or university or one to two years related experience and/or training or equivalent combination of education and experience
  • Tennessee driver's license or ability to obtain one within 30 days of employment

Job Qualifications

  • Strong leadership skills and ability to motivate people
  • requires good negotiation and listening skills
  • ability to act independently with little supervision
  • knowledge of food and beverage menus, food preparation and presentation
  • hands on manager, well organized, detail oriented, creative thinker
  • skilled in problem solving and staff training
  • efficiently handle multiple duties
  • requires a good understanding of company policies and procedures
  • requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax, and calculator
  • working knowledge of resort amenities, room designs, and general golf knowledge
  • ability to handle stressful situations
  • good attendance and punctual
  • exhibits professionalism
  • exhibits good grooming habits
  • wears the proper uniform
  • works efficiently
  • follows all resort and office policies and standard operating procedures
  • conducts themselves in a professional manner with a positive attitude
  • currently pursuing or recently completed a degree in Hospitality Management, Culinary Arts, or a related field
  • ability to work in a fast-paced environment and under pressure
  • flexible availability, including evenings, weekends and holidays
  • proficient in Microsoft Office programs
  • ability to meet deadlines
  • ability to learn new software

Job Duties

  • Rotate through departments to gain knowledge of each operational area
  • assist in the daily operations of all departments within the resort, including guest services, housekeeping, food and beverage, attractions, and sales and marketing
  • supervise and support department staff, ensuring high standards of performance, customer service, and productivity
  • provide mentorship and guidance to entry-level team members
  • assist with scheduling, training, and performance evaluations of staff
  • ensure that guests receive outstanding service by addressing concerns, answering inquiries, and ensuring guest satisfaction
  • handle guest complaints in a professional manner, ensuring swift resolution
  • assist in budget management, forecasting, and ensuring financial performance meets company goals
  • track and analyze key performance indicators and help in identifying areas for improvement
  • support the implementation of marketing strategies and promotions to drive sales and increase customer engagement
  • assist with local community relations and event planning to promote the business
  • actively contribute to resolving operational issues and conflicts
  • make decisions regarding daily operations, staffing, and customer service matters in alignment with company policies
  • participate in training sessions, seminars, and workshops designed to enhance management skills and industry knowledge
  • assist in developing and implementing training programs for team members
  • ensure that all operational practices comply with safety, health, and environmental regulations
  • oversee that the property adheres to company policies, legal standards, and local laws
  • all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.