Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
training programs
Job Description
World Wide Wings is a reputable and dynamic restaurant operating under the franchise of Buffalo Wild Wings, dedicated to providing an exciting dining experience featuring wings, beverages, and a welcoming atmosphere. As a prominent franchisee, World Wide Wings manages various restaurant units that adhere to high operational standards, delivering quality food and hospitality to their guests. The company places great emphasis on staff development, safety, and customer satisfaction, which allows them to maintain a strong foothold in the competitive foodservice industry. Their commitment to continuous improvement, training, and adopting best practices makes them a preferred employer for aspiring restaurant managers... Show More
Job Requirements
- Highly motivated and self-directed
- Strong organizational skills and attention to detail
- Professional written and verbal communication skills
- Ability to create a fun and exciting work environment
- Ability to manage multiple priorities effectively
- Maintain confidentiality and enforce company policies
- Valid driver’s license to travel between units
- Ability to lift 50 pounds regularly
- Satisfactory background check
- Completion of Buffalo Wild Wings Management Certification program
- Minimum two years of restaurant or retail management experience
- Ability to work irregular hours including nights, weekends, and holidays
- Willingness to be on call 24 hours and work up to 50 hours per week
Job Qualifications
- High school diploma or equivalent
- Completion of Buffalo Wild Wings Management Certification program
- Minimum two years of restaurant or retail management experience
- Experience managing a restaurant with a full bar preferred
- Strong organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proven leadership capabilities
- Ability to develop and coach team members
- Skilled with basic math computations
- Experience with performance management and employee development
Job Duties
- Manage staffing, succession planning, recruiting, interviewing, hiring, orientation, training, and ongoing development of department team members
- Maintain department at training store certification through WCT training
- Develop direct reports through action and development plans
- Coordinate with other managers on hiring and growth opportunities
- Create weekly department schedules within labor budget guidelines
- Develop and implement incentive programs and contests
- Provide regular performance feedback and appraisals
- Administer merit increase process
- Assist General Manager with coaching of managers
- Oversee performance management of Bar, Hospitality and Assistant Managers
- Utilize support teams and subject matter experts
- Coach direct reports on service standards and guest experience
- Hold departmental meetings to communicate successes and opportunities
- Ensure all team members have state-required training and permits
- Identify new guest attraction techniques
- Run restaurant Guest Comment program and handle complaints timely
- Facilitate adherence to food product rollouts
- Ensure food quality, recipe adherence, and portion control
- Communicate with food and beverage vendors
- Maintain menu specifications and systems
- Analyze restaurant performance metrics and implement action plans
- Conduct administrative manager functions like inventory and invoicing
- Monitor department equipment and report repairs
- Operate according to Board of Health and food safety standards
- Manage bar product rollouts and inventory
- Oversee bar cost tools usage
- Manage overall food, beverage costs and labor
- Aggressively manage waste, comps, voids, and discounts
- Support local marketing program implementation
- Create and implement sales incentive contests
- Complete all assigned duties and tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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