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Manager - Housekeeping

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
employee recognition programs

Job Description

Hilton, founded in 1919, is a world-renowned leader in the hospitality industry with a rich history of delivering exceptional guest experiences through innovation, quality, and dedicated service. As a global hospitality company, Hilton operates a diverse portfolio of brands ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels, catering to both business and leisure travelers. With nearly a century of experience, Hilton remains committed to maintaining its reputation as a beacon of excellence in accommodations, amenities, and customer service. The company’s vision is "to fill the earth with the light and warmth of hospitality," reflecting its... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience in housekeeping or hospitality management
  • Strong organizational and leadership abilities
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
  • Attention to detail
  • Ability to manage multiple tasks and priorities
  • Flexibility to work various shifts

Job Qualifications

  • Experience in hospitality or housekeeping management
  • Strong leadership and team management skills
  • Knowledge of budgeting and financial management
  • Ability to enforce policies and procedures
  • Excellent communication and interpersonal skills
  • Proficiency with housekeeping management systems

Job Duties

  • Manage daily housekeeping operations including cleanliness and service quality of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms
  • Ensure rooms are cleaned and prepared efficiently and timely for guest availability
  • Manage cost controls, budgeting, forecasting, policy implementation, department management, and operating systems
  • Assist in developing team member performance through supervision, counseling, evaluations, and recognition
  • Conduct and oversee room inspections
  • Recruit, interview, and train housekeeping team members

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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