Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) Plan
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a premier hospitality company renowned for delivering exceptional vacation experiences through its luxury resorts and vacation ownership properties worldwide. The company is dedicated to creating memorable stays by offering superb accommodations, outstanding customer service, and unique amenities that cater to diverse traveler needs. Hilton Grand Vacations continues to grow its footprint with a commitment to excellence and innovation in the hospitality industry.
The Cancun Resort Las Vegas, part of this distinguished brand, features 446 units including spacious, well-appointed villas and penthouse suites designed to provide comfort and luxury to its guests. The resort offe... Show More
The Cancun Resort Las Vegas, part of this distinguished brand, features 446 units including spacious, well-appointed villas and penthouse suites designed to provide comfort and luxury to its guests. The resort offe... Show More
Job Requirements
- high school diploma or equivalent
- 2+ years of housekeeping supervisory or managerial experience in a hotel environment
- strong leadership, communication, and organizational skills
- ability to train, motivate, and coach a diverse team
- knowledge of brand standards, cleaning procedures, and chemical safety
- physical ability to stand, walk, bend, and lift up to 30-40 lbs throughout the shift
- flexible scheduling including weekends and holidays
- willingness to work in a fast-paced hospitality environment
Job Qualifications
- 2+ years of housekeeping supervisory or managerial experience in a hotel environment
- strong leadership, communication, and organizational skills
- ability to train, motivate, and coach a diverse team
- knowledge of brand standards, cleaning procedures, and chemical safety
- ability to stand, walk, bend, and lift throughout the shift
- lift up to 30-40 lbs
- flexible scheduling including weekends and holidays
- bilingual ability (Spanish or Creole) preferred
Job Duties
- Supervise, train, and develop housekeeping team members to ensure consistent service standards
- conduct daily inspections of guest rooms and public areas for cleanliness, safety, and brand compliance
- create daily room assignments, manage staffing levels, and monitor productivity
- resolve guest issues promptly and professionally, maintaining high service satisfaction
- manage inventory, ordering, and proper handling of supplies, chemicals, and equipment
- ensure adherence to OSHA, safety, and company compliance protocols
- coordinate with hotel leadership and front office on room readiness and operational needs
- maintain accurate records including room status, inspections, and payroll-related documentation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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