Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $88,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Life insurance
Job Description
LA28 is the independent, non-profit, privately funded organizing committee responsible for the successful execution of the Los Angeles 2028 Olympic and Paralympic Games. Established with a mission to deliver an unparalleled experience that highlights the unique qualities and spirit of Los Angeles and the United States, LA28 plays a crucial role in organizing the first Summer Games held in the US in over three decades. Having hosted the Olympics twice before, Los Angeles stands on the threshold of not only celebrating its Olympic legacy but also marking its first hosting of the Paralympic Games, creating a historic and inclusive event... Show More
Job Requirements
- Ability to work on-site in an office environment based in Los Angeles, CA
- The majority of work will be conducted in an office setting requiring extended periods of time using computers, phones, and other office equipment
- Demonstrated ability to manage complex relationships and deliver high-value experiences
- Excellent project management, team building, and communication skills
- Highly organized and extremely detail-oriented with the ability to juggle multiple tasks and stakeholders
- Ability to remain calm under pressure and find solutions in fast-paced environments
- Well-developed problem-solving skills and ability to work independently to resolve issues
- Demonstrated commitment to co-creation and collaborative decision-making
- Ability to work effectively to tight deadlines
- Self-starter with experience in defining tasks, seeking feedback, and evolving work where applicable
- Comfortable creating stakeholder-facing documents, communications, and presentations
Job Qualifications
- Minimum 5 years of experience in stakeholder services, client management, hospitality, or live event delivery
- Experience working with high-profile clients in sports, entertainment, or large-scale events preferred
- Proficiency in Microsoft Office Suite including PowerPoint, Excel, Outlook
- Experience with Airtable or other workflow/project management tools such as Smartsheet, Airtable, Asana
- Bachelor's degree or equivalent experience
Job Duties
- Serve as the primary point of contact for hospitality-related needs across LA28's commercial stakeholders including marketing partners, media rights holders, international federations, national organizing committees, host cities
- Develop and manage stakeholder service plans in collaboration with the LA28 Hospitality Team, LA28 stakeholder leads, and On Location
- Build trusted relationships with key contacts within marketing partners, media rights holders, international federations, national olympic committees/paralympic committees, and host cities
- Coordinate communications, issue resolution, service updates, and delivery timelines with stakeholder representatives
- Support the onboarding and education of stakeholders on hospitality entitlements and processes
- Assist in managing stakeholder hospitality guides and playbooks in coordination with On Location
- Prepare and present stakeholder service updates and reports to leadership and partners
- Oversee planning, execution, and tracking of stakeholder service workstreams and requirements
- Manage and maintain stakeholder-specific timelines, deliverables, and milestones
- Track service requests and ensure consistent follow-through across all channels
- Coordinate with internal functions such as ticketing, accommodations, transport, security, accreditations, venue management and operations to ensure integrated stakeholder delivery
- Create and manage tools like Airtable, Smartsheet, Sharepoint to support transparent delivery tracking
- Assist in the master milestone tracking of the stakeholder programs and ensure proper coordination and communication
- Lead planning for stakeholder experience at key pre-games events and test events
- Provide on-the-ground hospitality support during Games-time, acting as a primary stakeholder interface and resolution point
- Collaborate with venue teams and On Location to ensure VIP stakeholder service delivery and issue escalation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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