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Horizon Air

Manager Ground Training, Policies, and Procedures

Gresham, OR, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $71,600.00 - $118,150.00
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Work Schedule

Flexible
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Benefits

Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k Match
bonus plans
Paid Time Off

Job Description

Horizon Air is a regional airline that operates as a subsidiary of Alaska Airlines, providing vital air transportation services to various destinations primarily in the Pacific Northwest region of the United States. Known for its commitment to safe, reliable, and customer-focused air travel, Horizon Air plays an essential role in connecting smaller communities to larger hubs through its extensive flight network. The company emphasizes a collaborative work environment where airport teams strive to create outstanding guest experiences from the moment passengers arrive at the curb to when they board the aircraft. Horizon Air’s culture fosters inclusivity, safety, accountability, and continuous... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.
  • 5 years of experience in a role focused on training, policy, procedures, or a combination of these disciplines
  • 2 years of leadership experience
  • Bachelor’s degree or an additional two years of relevant training/experience in lieu of degree
  • Exceptional written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and related applications
  • Strong analytical and problem-solving skills
  • Proven ability to work independently and collaboratively
  • Effective time management and prioritization skills
  • Demonstrated skill in navigating ambiguity and adapting to shifting priorities
  • Ability to travel at least 10 percent annually

Job Qualifications

  • 5 years of experience in a role focused on training, policy, procedures, or a combination of these disciplines
  • 2 years of leadership experience
  • Bachelor’s degree or an additional two years of relevant training/experience in lieu of degree
  • Exceptional written and verbal communication skills, with the ability to present complex material clearly and effectively
  • Proficiency in Microsoft Word, Excel, and related applications
  • ability to learn and adapt to new systems
  • Strong analytical and problem-solving skills with the ability to develop aviation policies and procedures aligned with company objectives
  • Proven ability to work independently and collaboratively in a fast-paced, multi-task environment
  • Effective time management and prioritization skills to meet deadlines and manage competing priorities
  • Demonstrated skill in navigating ambiguity and adapting to shifting priorities in a fast-paced environment
  • Ability to travel at least 10 percent annually

Job Duties

  • Lead team and establish priorities of ground policy and procedure activities for Horizon stations to ensure safe and consistent execution of aircraft loading instructions by station personnel in alignment with company objectives and regulatory compliance
  • Execute on strategy for station training, policy, and procedure with a 6-12 month horizon, ensuring continuous improvement and compliance across the division
  • Make decisions related to airports’ policy and procedures while collaborating cross-divisionally to maintain alignment and operational efficiency
  • Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, team growth, capacity building, and time management
  • Shape culture of the team through action, presence, and reinforcement of behaviors that promote safety, accountability, and collaboration
  • As the SMS Liaison, set the tone for safety within the division by partnering with senior leaders, Core SRA Facilitators, Core SMEs, and front-line teammates, and manage facilitation, documentation, monitoring, and continuous improvement of the Safety Management System (SMS)
  • Prepare for and facilitate the division Data Analysis Group (DAG) and Safety Review Board (SRB) to ensure proactive risk management and compliance, assign and track actions as necessary

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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