Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $55,600.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Paid holidays
Job Description
Geno's Steaks, a renowned name in the world of authentic Philadelphia cheesesteaks, is thrilled to announce its expansion to Virginia with a new location at the Power Plant Hampton Roads dining and entertainment district. This family-friendly restaurant will bring its legendary cheesesteak experience to a vibrant community, located strategically between PBR Hampton and Bass Pro Shops. The grand opening is planned for this winter, marking the first time Geno's Steaks will serve its signature offerings in this region. Known for delivering some of the finest cheesesteaks globally, Geno's Steaks prides itself on a menu that includes a wide variety of... Show More
Job Requirements
- Proven experience in fast casual or quick-service restaurant operations
- a hands-on management style with a passion for delivering exceptional hospitality
- strong leadership and communication skills to inspire and develop your team
- ability to thrive in a lively, high-volume environment
- communication skills utilized frequently when interacting with guests, employees and third parties
- reading and writing abilities used often when completing paperwork and management reports
- mathematical skills including budgeting and profit/loss concepts
- problem solving, reasoning, motivating, organizational and training abilities
- alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency
- may be required to work nights, weekends, and/or holidays
- ability to carry or lift items weighing up to 75 pounds
- ability to move about the outlet safely and efficiently
- ability to handle food, objects, products and utensils
- ability to bend, stoop, and kneel
- must comply with all federal, state, and local regulations
Job Qualifications
- High school diploma or equivalent
- at least 1-2 years restaurant management experience in a full service restaurant or nightclub or similar setting
- hospitality management degree or some college preferred
- must speak fluent English, other languages preferred
Job Duties
- Ensure compliance with standards of service and operating procedures
- adhere to federal, state and local regulations concerning health safety or other compliance requirements
- supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation
- plan and organize work
- communicate and enforce policies and procedures
- recommend and/or initiate salary, disciplinary, or other staffing-related actions in accordance with company rules and policies
- alert management of potentially serious issues
- ensure all staff is properly trained and certified and have the tools and equipment needed to effectively carry out their job functions
- ensure guests are greeted upon arrival
- respond appropriately to guest complaints
- establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction
- assist with creating innovative programs and promotions to market special menu items, increase sales, and increase guest patronage
- assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs
- assist in monitoring performance of the restaurant through analysis of guest feedback and financial results
- initiate corrective action as needed
- maintain procedures to ensure the security and proper storage of restaurant inventory and equipment, ensure the security of monies, credit and financial transactions, replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and to minimize waste and control costs
- participate in taking inventories
- achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet(s)
- assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s)
- ensure that all restaurant equipment (coffee and soda machines, registers, etc.) are in proper operational condition and cleaned on a regular basis
- ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes
- may coordinate special events scheduled for the venue
- attend bi-weekly call with Brand leadership to discuss marketing strategies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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