Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $77,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Vision
Dental
Retirement
Paid Time Away
Life insurance
disability
Merchandise discount
Employee assistance program
Job Description
Nordstrom, Inc. is a leading fashion retailer known for delivering exceptional customer service and a high-quality shopping experience. Established as a premium department store, Nordstrom operates a variety of retail formats including full-line stores, Nordstrom Rack locations, and online platforms. This company proudly champions employee development and innovation while maintaining a strong commitment to customer satisfaction. Nordstrom's brand represents excellence, style, and inclusivity, providing a wide assortment of apparel, footwear, and accessories for customers in search of both the latest trends and timeless classics. With a strong foundation of history and dedication to service, Nordstrom continues to expand its presence... Show More
Job Requirements
- Prior experience in a Rack Store for Nordstrom Stores roles
- Prior experience in a Nordstrom Store for Nordstrom Rack roles
- 1+ years of successful retail management experience
- Ability to develop and maintain productive relationships with store manager, area/regional manager, and other leaders
- Exceptional customer service skills
- Passion to inspire others to deliver outstanding service
- Dynamic leadership skills
- Proven ability to motivate and develop future leaders
- Proven track record of using key metrics to identify opportunities and drive business
- Effective communication skills
- Ability to work a flexible schedule based on business needs, including evenings and weekends
Job Qualifications
- Prior experience in a Rack Store for Nordstrom Stores roles
- Prior experience in a Nordstrom Store for Nordstrom Rack roles
- Minimum 1 year of successful retail management experience
- Exceptional customer service skills
- Proven ability to motivate and develop future leaders
- Effective communication skills
- Ability to work a flexible schedule including evenings and weekends
- Demonstrated experience in using key metrics to drive business
Job Duties
- Drive store volume through support and education of Service Experience initiatives such as the Nordstrom Rewards program and gift card sales
- Recruit, hire, train, develop and motivate team members
- Support the team in educating and assisting employees on tools, processes and systems to enhance customer shopping experience and increase sales
- Create a solid business plan that enables team collaboration to meet service and sales goals
- Drive continuous improvements to support departmental success
- Build and maintain productive relationships with store managers, area/regional managers, and other leaders
- Use key metrics to identify business opportunities and improve outcomes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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