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Wyndham Hotels & Resorts logo

Manager, Franchise Operations - Houston, Texas

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,200.00 - $74,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life/AD&D Insurance
short-term disability
long-term disability
401(k) with Company Match
Paid vacation
Paid holidays
Paid sick leave
Additional paid time off

Job Description

Wyndham Hotels & Resorts is a globally recognized leader in the hospitality industry, celebrated as the world's largest hotel franchising company by the number of properties. Boasting an expansive portfolio of approximately 9,200 hotels across more than 95 countries spanning six continents, Wyndham serves the everyday traveler with a broad range of brands including Wyndham, La Quinta, Ramada, Days Inn, and Super 8. Headquartered in Parsippany, New Jersey, with additional offices in major cities such as London, Shanghai, Buenos Aires, and Dubai, Wyndham employs over 2,000 corporate team members dedicated to the company's mission of making hotel travel accessible to... Show More

Job Requirements

  • Ability to work in interior and exterior hotel property environments including multi-level properties and amenities
  • Ability to work seamlessly while traveling using mobile devices
  • Available for 90% travel with flexible work schedule
  • Ability to work extended hours and under pressure to meet deadlines
  • Ability to stand for approximately 50% of the day
  • Ability to drive long distances approximately 75% of the week
  • Ability to lift a minimum of 10 lbs
  • Ability to bend, twist, squat, push and pull when inspecting properties

Job Qualifications

  • 2 to 4 years of progressive experience in a hotel or related field
  • Property and corporate management experience preferred
  • Four year college degree preferred
  • Multi-property experience
  • Industry certifications preferred
  • Proficient in Microsoft Suite including Office, Word, PowerPoint, and Excel

Job Duties

  • Compel owner involvement to achieve performance goals and drive franchisee satisfaction by embracing an Owner First mindset
  • Develop trusted relationships with external customers to educate, motivate and influence adoption of tools and resources
  • Execute Wyndham Hotels and Resorts initiatives, projects and related tasks
  • Execute a Portfolio Management strategy that improves overall performance through consistent communication and contact with hotels and owners
  • Analyze data to develop and execute strategies to expand revenue generation opportunities and improve quality
  • Drive net revenue generation through retention and development opportunities
  • Collaborate with internal stakeholders
  • Provide accountability through documentation, follow up and system reporting
  • Achieve annual service, performance and KPI goals
  • Take ownership of personal and professional development
  • Project a positive image and promote the value of Wyndham Hotels and Resorts
  • Respond to property-specific requests within indicated SLA

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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