Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,500.00 - $64,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
The Elmore Hotel is a distinguished boutique luxury hotel located in the vibrant Southlake district of Dallas, Texas. Known for its combination of sophisticated accommodations, refined dining options, and elegant event spaces, The Elmore Hotel caters to travelers and guests seeking comfort, style, and exceptional hospitality. The hotel prides itself on delivering a unique Texas twist while upholding the highest standards of service excellence. As a prominent establishment in the hospitality industry, The Elmore Hotel provides a dynamic work environment that values innovation, personalized guest experiences, and a commitment to quality. Employees at The Elmore Hotel work in an upscale... Show More
Job Requirements
- ServSafe certified
- 4-7 years of food and beverage management experience in a fine dining environment preferred
- budgeting experience required
- experience with inventories required
- proficient in English reading, writing, and oral communication
- ability to supervise multiple employees in a high volume environment
- strong problem-solving and organizational skills
- knowledge of basic sanitation and computer operations
- ability to communicate effectively with guests, co-workers, and supervisors
- ability to adapt to change and new situations
- ability to organize and prioritize under pressure in a fast-paced environment
- ability to lift and carry varying weights as required
- outgoing and sociable personality
Job Qualifications
- ServSafe certified
- 4-7 years food and beverage management experience in a fine dining environment preferred
- budgeting experience required
- experience with inventories required
- proficient in English reading, writing, and oral communication
- ability to supervise multiple employees in a high volume environment
- strong problem-solving and organizational skills
- knowledge of basic sanitation and computer operations
- outgoing and sociable personality
- effective communication skills with guests, co-workers, and supervisors
- ability to quickly absorb large amounts of information
- dedication to excellent customer service
Job Duties
- Maintains P&L authority over assigned location
- manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices
- facilitates staff briefings prior to all shifts and must be a subject matter expert on all menu items and general guest information
- identifies talent internally and externally, interviews, hires, and on-boards new Curators with the intention of finding future leaders
- monitors work performance of staff, trains and develops Associates through one-on-one discussions, performance evaluations, and shoulder-to-shoulder education
- motivates, inspires, and challenges the team to achieve at their highest level while recognizing and rewarding excellent performance
- promotes excellent guest service and handles guest concerns promptly and professionally
- maintains restaurant cleanliness and sanitation standards in accordance with OSHA regulations and local health codes
- ensures restaurant equipment is maintained and safely operated
- performs managerial functions with the POS system and is responsible for cash handling and accountability
- assists with marketing and promotional programs to build restaurant sales
- writes timely schedules meeting financial needs and excellent guest experience
- approves daily and weekly payroll hours for all restaurant personnel
- performs duties of host, server, server assistance, and food runner when needed
- communicates daily with Hotel General Manager or Director of Operation/AGM
- enforces adherence to all side work and maintains positive working relationship with kitchen staff
- additional tasks as assigned by Hotel General Manager or Director of Operation/AGM
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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