Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
seasonal bonus
Job Description
Worlds of Fun is a renowned amusement park located in Kansas City, Missouri, offering a wide array of thrilling rides, entertainment, and attractions for guests of all ages. As one of the premier amusement destinations in the Midwest, the park delivers a vibrant and dynamic environment that emphasizes guest satisfaction, safety, and memorable experiences. In addition to its exciting rides and events, Worlds of Fun also prides itself on its diverse culinary offerings spread across multiple food and beverage locations throughout the park. These include quick service stands, sit-down restaurants, catering services, and seasonal food festivals that appeal to a... Show More
Job Requirements
- Associate's degree preferred
- 2-4 years of experience in food and beverage operations
- Knowledge of Kansas City health and safety codes
- Ability to acquire and maintain Food Handler's Permit
- Ability to acquire and maintain liquor license
- Knowledge of food preparation and service
- Management skills
- Knowledge of labor laws
- Ability to train and supervise staff
- Ability to operate food service and office equipment
- Mental capability to make decisions in emergencies
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to pass drug test
- Ability to pass background check
Job Qualifications
- Associate's degree (2 year college or tech school) preferred
- At least 2-4 years related experience in multi-unit, high volume food and beverage operations
- Knowledge of all Kansas City, Missouri health and safety codes/regulations and the ability to acquire and maintain a Kansas City, Missouri Health Department Food Handler's Permit and ability to acquire and maintain a valid liquor license
- Knowledge of food preparation, service and quality
- menu development
- and labor and food cost controls
- Management skills and the ability to train, supervise and motivate service staff
- Understanding of and ability to enforce all pertinent labor laws including those pertaining to minor labor
- Passionate about understanding and creating an exceptional guest and associate experience like no other
- Ability to operate standard office machines as well as equipment including standard commercial food service equipment, IBM type PC and related printer, cash register, forklift, pallet jack, handheld two-way radio, and vehicles including golf carts
- Mental and emotional capability to make sound decisions quickly during potentially life-threatening situations in the event of a park emergency
- Ability to work nights, weekends and holiday periods to meet business needs
Job Duties
- Direct and supervise the daily operations of all food and beverage locations, ensuring consistent product quality, cleanliness, and outstanding guest service
- Monitor and adjust staffing, production, and inventory to meet operational demands and guest volume
- Quickly resolve guest concerns and implement service recovery strategies to enhance the overall park experience
- Recruit, train, schedule, and motivate a large seasonal and year-round food service team
- Foster a positive and productive work environment that emphasizes safety, efficiency, and teamwork and conduct regular performance evaluations and coaching sessions to develop frontline and supervisory staff
- Oversee all food and beverage operations adherence to health, safety, and sanitation standards in compliance with local, state, and federal regulations while conducting regular inspections to verify compliance with health codes, allergen management, and company policies
- Implement and monitor cleaning schedules, food handling procedures, and hygiene protocols across all locations to maintain clean, organized, and inspection-ready facilities across all F&B operations
- Partner with the Revenue Administration Manager to coordinate purchasing, inventory control, administrative processes, ensuring proper storage and rotation of food items and to ensure all required Food Handler’s Permits are current and properly documented
- Drive revenue through effective product mix, pricing strategies, upselling programs, and guest promotions and monitoring daily sales, labor, and inventory to control costs and maximize profitability
- Analyze operational trends and partner with park leadership on strategic improvements and capital planning
- Coordinate with park-wide teams including Maintenance, Security, and Entertainment to support special events, peak days, and festivals
- Participate in budget planning, seasonal forecasting, and operational reviews
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: