Manager, Food & Beverage

Kenosha, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $65,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Health savings account

Telehealth resources

Life insurance

401k with employer match

Paid vacation time off

Paid parental leave

Job Description

Great Wolf Lodge is a leading hospitality company specializing in family-friendly indoor water park resorts and entertainment destinations across North America. Known for delivering memorable and immersive guest experiences, Great Wolf combines the excitement of water park attractions with comfortable accommodations and exceptional guest services. The company places a strong emphasis on safety, cleanliness, and quality, striving to create an inviting environment for families and guests of all ages to enjoy. With a robust commitment to employee growth and well-being, Great Wolf offers extensive training programs, career advancement opportunities, and a culture that celebrates diversity and inclusion.

The Fo... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 year leadership experience in food and beverage
Flexible scheduling availability including nights, weekends, and holidays
Experience in business and revenue management
Strong leadership and team management skills
Attention to detail and time management
Knowledge of food safety and sanitation rules and regulations
Ability to use hospitality software
Successful background check and drug screen
Ability to lift up to 30 lbs
Ability to stand for long periods
Ability to bend, stretch, and twist

Job Qualifications

High school diploma or equivalent experience
Minimum of 1 year leadership experience in food and beverage
Experienced in driving business revenue and employee engagement
Demonstrated ability to lead teams to achieve goals
Strong knowledge of food and beverage preparation, service standards, and guest relations
Familiarity with hospitality software including Microsoft Office and POS systems
Successful completion of criminal background check and drug screen
Proficient in food safety and sanitation practices
Bachelor’s degree in hospitality, business, or related field preferred
Manager-level food safety certification preferred
Manager-level alcohol awareness certification preferred
Effective communication and conflict resolution skills
Experience with kitchen and bar equipment maintenance
Prior management experience in hotel or resort industry preferred
Strong analytical skills
Experience ensuring workplace safety compliance

Job Duties

Oversees and takes ownership of daily functions of lodge restaurant, bars, quick service, and banquet operations per brand guidelines to achieve monthly KPI goals
Assists F&B leadership in operational planning, reviews, and improvement initiatives
Leads hiring, training, scheduling, coaching, and counseling of pack members
Ensures compliance with Great Wolf University training courses
Supports frontline staff in guest service to maximize guest satisfaction
Partners with Culinary and Purchasing Teams to maintain inventory and par levels
Assists Director and Chef with cost control and waste minimization
Ensures strict adherence to food safety and sanitation standards
Works with HR on scheduling and payroll activities
Monitors equipment operation and maintenance
Participates in inventory procedures to maintain budget and pars
Conducts department pre-shift meetings and service audits
Ensures compliance with safety inspections and standards
Assists in guest-facing roles during peak times as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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