Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,300.00 - $65,300.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
Bally's Corporation (NYSE: BALY) is a prominent global casino-entertainment company with a rapidly expanding omni-channel presence. Known for its extensive operations, Bally's owns and manages 19 casinos across 11 states in the United States. The company also operates a golf course in New York and a horse racetrack in Colorado, further diversifying its entertainment offerings. Additionally, Bally's holds online sports betting (OSB) licenses in 13 North American jurisdictions, underscoring its position as a leader in interactive and digital gaming experiences. Internationally, Bally's has extended its reach through the acquisition of Aspers Casino in Newcastle, UK, broadening its footprint beyond the... Show More
Job Requirements
- High school diploma or GED equivalent
- Three to five years experience in restaurant or hospitality operations or equivalent combination of education and experience
- At least three years supervisory experience in a high volume property
- Excellent teamwork, interpersonal, guest service, written and verbal communication skills
- Professional demeanor and presence with ability to interact with guests and team members
- Ability to obtain necessary alcohol licenses
- Ability to work flexible schedule including late nights, weekends, and holidays
- Ability to adhere to company policies and confidentiality agreements
- Ability to manage budgets and departmental operations
- Ability to handle escalated guest service issues discreetly
Job Qualifications
- A high school diploma or GED equivalent is preferred
- Three to five years of experience in restaurant or hospitality operations, or the equivalent combination of education and experience required
- At least three years of supervisory experience in a high volume property preferred
- Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills
- Must have a professional demeanor and presence with the ability to interact with guests and team members in the company
- Must have or be able to obtain proper alcohol licenses
Job Duties
- Ensure consistent high-quality service to all team members and guests
- Set and maintain guest service standards to achieve a favorable gaming experience for guests
- Provide hands-on leadership to F&B department
- Assist in establishing standards of performance, quality of products, service, staffing levels, cost and food and beverage cost
- Supervise inventories and estimate food and beverage costs
- Communicate regularly with purchasing department regarding supply inventory
- Develop and manage the departmental budget, including capital expenditures
- Monitor staffing levels to ensure budgetary compliance
- Manage escalated guest service issues appropriately and discreetly
- Ensure satisfaction to guests
- Uphold the company’s non-disclosure and confidentiality policies and agreements
- Interact well with others and be a positive influence on team member morale
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays
- shifts may change
- Follow lawful directions from Director of Food & Beverage
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
- Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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