Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k
Paid vacation
Paid parental leave
Job Description
Great Wolf is a renowned hospitality company specializing in family-friendly resort experiences across North America. Known for its immersive indoor water parks, themed attractions, and exceptional guest services, Great Wolf provides a dynamic and engaging atmosphere designed to create memorable vacations for families and guests of all ages. As part of their commitment to excellence, they emphasize inclusive work culture, professional growth opportunities, and comprehensive training programs to support their employees' development.
The Food & Beverage Manager at Great Wolf Lodge plays a crucial leadership role within the hospitality environment by overseeing the daily operations of multiple food and beve... Show More
The Food & Beverage Manager at Great Wolf Lodge plays a crucial leadership role within the hospitality environment by overseeing the daily operations of multiple food and beve... Show More
Job Requirements
- High school diploma or equivalent experience
- Minimum one year leadership experience in food and beverage
- Flexibility to work nights, weekends, and holidays based on business demands
- Experience driving business revenue, controlling costs, and enhancing guest satisfaction and employee engagement
- Demonstrated leadership to achieve or exceed goals
- Attention to detail and excellent time management
- Knowledge of food safety and sanitation rules and regulations
- Familiarity with hospitality software including Microsoft Office Suite, payroll systems, and POS
- Successful completion of criminal background check and drug screen
- Proficiency in food safety and sanitation practices
Job Qualifications
- High school diploma or equivalent experience
- Minimum one year leadership experience in food and beverage management
- Demonstrated ability to lead teams to achieve or exceed goals
- Strong attention to detail and time management skills
- Comprehensive knowledge of food and beverage preparation, service standards, guest relations, and etiquette
- Proficiency with desktop hospitality software including Microsoft Office Suite, payroll systems, and POS
- Successful completion of criminal background check and drug screen
- Manager-level food safety certification preferred
- Manager-level alcohol awareness and safety certification preferred
- Bachelor's degree in hospitality, business, or related field preferred
- Prior management experience in hotel or resort industry preferred
- Effective communication and conflict resolution skills
- Experience with kitchen and bar equipment maintenance
- Strong analytical skills to interpret business indicators
- Experience developing and implementing workplace safety plans
Job Duties
- Oversee daily functions of multiple food and beverage outlets including restaurant, bar, quick service, and banquet operations
- Assist leadership in achieving operational objectives by contributing to strategic planning and reviewing plans
- Hire, train, schedule, coach, and counsel staff ensuring job expectations and company policies are met
- Ensure compliance with Great Wolf University training participation and food safety standards
- Support frontline staff in attending to guest needs and ensuring guest satisfaction
- Partner with culinary and purchasing teams to maintain inventory, controlling costs and minimizing waste
- Monitor equipment maintenance and performance, call for repairs as needed, and conduct inventory procedures to manage controllable costs
- Conduct pre-shift meetings and service audits to ensure guest satisfaction and adherence to company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: