Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf is a renowned brand specializing in family-focused resort and entertainment experiences, known for creating memorable stays through water parks, themed attractions, and quality hospitality services. As a leading company in the hospitality and resort industry, Great Wolf focuses on delivering exceptional guest satisfaction while maintaining excellence in employee engagement, safety protocols, and operational efficiency. The organization is dedicated to fostering a welcoming and diverse workplace environment, emphasizing career growth, employee wellness, and community values.
The Food & Beverage Manager at Great Wolf plays a pivotal role in overseeing multiple food and beverage operations within the lodge environment, including... Show More
The Food & Beverage Manager at Great Wolf plays a pivotal role in overseeing multiple food and beverage operations within the lodge environment, including... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year leadership experience in food and beverage
- Flexible scheduling including nights, weekends and holidays
- Experience driving business, revenue, and cost control
- Demonstrated team leadership and goal achievement
- Strong attention to detail and time management
- Knowledge of food and beverage preparation and service standards
- Proficiency in Microsoft Office Suite, payroll systems, POS
- Successful criminal background check and drug screen
- Food safety and sanitation expertise
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum 2 years in a similar role preferred
- Certification in food safety management preferred
- Certification in alcohol awareness and safety preferred
- Effective communication and conflict resolution skills
- Kitchen and bar equipment maintenance experience preferred
- Prior hotel or resort management experience preferred
- Strong analytical business skills
- Experience implementing compliance safety plans
- Ability to lift up to 30 lbs
- Ability to bend, stretch, and twist
- Ability to stand for long periods
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year leadership experience in food and beverage
- Experience in customer service team organization
- Knowledge of food safety and sanitation practices
- Proficiency with hospitality software such as Microsoft Office Suite, payroll systems, POS
- Ability to drive revenue, control costs, and enhance guest satisfaction
- Strong leadership skills with experience coaching and counseling staff
- Excellent attention to detail and time management
- Effective communication and conflict resolution skills
- Ability to adapt to flexible scheduling including nights, weekends, and holidays
- Successful completion of background check and drug screen
- Bachelor’s degree in hospitality, business or related field preferred
- Manager-level certification in food safety and alcohol safety training preferred
- Prior management experience in hotel or resort industry desirable
- Hands-on experience with kitchen and bar equipment maintenance desired
- Strong analytical skills for business indicators
- Experience implementing workplace safety plans required
Job Duties
- Oversee daily operations of lodge restaurants, bars, quick service, and banquet functions to meet monthly KPI goals
- Assist F&B leadership in achieving operational objectives by contributing to strategic planning, action plans, and implementing quality and service standards
- Hire, train, schedule, coach, and counsel team members while enforcing company policies
- Ensure compliance with participation in training courses provided by Great Wolf University
- Support frontline staff to maximize guest satisfaction
- Partner with culinary and purchasing teams to maintain inventory, storeroom organization, and adherence to health codes
- Monitor and assist in food and beverage preparation ensuring standards for quality, flavor, speed, and service are met
- Aid in peak demand times by stepping into guest-facing roles as needed
- Review cost control measures including portion control and waste minimization
- Enforce food safety, sanitation, and cleanliness standards consistently
- Collaborate with HR on scheduling and payroll
- Conduct preventative maintenance on equipment and call for repairs
- Participate in inventory procedures ensuring budget compliance
- Conduct department pre-shift meetings and service audits
- Ensure compliance with safety inspections and standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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