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SeaWorld Orlando

Manager, Food & Beverage

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Flexible Schedule
Training and Development
Employee Discounts

Job Description

The hiring establishment is a prominent organization specializing in exceptional guest experiences through food and beverage services, particularly focusing on catering, special events, consumer events, and festivals. This company is committed to delivering the highest standards of service by fostering a positive atmosphere for guests, team members, and animals alike. Recognized for its dedication to safety, cleanliness, and outstanding customer service, the company stands out as a leader in the hospitality industry, providing an engaging and supportive work environment that encourages professional growth and development. With a flexible work environment that embraces diverse tasks and responsibilities, the company seeks individuals... Show More

Job Requirements

  • At least 18 years of age
  • At least 1 year of experience in the food and beverage industry or similar high volume leadership capacity
  • Able to lead and develop ambassadors in daily job task
  • A role model for SEA safety, guest service, attendance, cleanliness and wardrobe standards
  • Able to work with and lead ambassadors in areas that sell and serve alcohol
  • A valid driver’s license and ability to meet company driving guidelines preferred
  • Able to complete a Food Safety Manager certification and pass the exam
  • Lift, carry, push and pull up to 50lbs. on a frequent basis
  • Position engages in extensive walking and standing throughout work shift
  • Frequent bending from waist to floor, kneeling, squatting, simple hand grasping work and fine hand manipulation (computer work/typing, writing)
  • Occasional overhead reaching and climbing stairs and ladders
  • Work both indoors and outdoors, exposed to a variety of weather conditions
  • Perform all cleaning duties, including use of cleaning chemicals
  • Able to work a flexible schedule (Includes: Weekends, holidays, catering events and evening hours)
  • Flexible in work locations as placement will depend on business needs and career development opportunities

Job Qualifications

  • At least 18 years of age
  • At least 1 year of experience in the food and beverage industry or similar high volume leadership capacity
  • Able to lead and develop ambassadors in daily job task
  • A role model for SEA safety, guest service, attendance, cleanliness and wardrobe standards
  • Able to work with and lead ambassadors in areas that sell and serve alcohol
  • A valid driver’s license and ability to meet company driving guidelines preferred
  • Able to complete a Food Safety Manager certification and pass the exam

Job Duties

  • Supervise, train, and counsel Ambassadors
  • Perform the job duties you’re supervising
  • Maintain a clean and safe environment for all team members, guests, and animals
  • Develop team members through training, feedback and coaching
  • Ensure compliance with all relevant regulations and policies
  • Assist leadership with supervision of planning, directing, and organizational needs of the department with a focus in Catering, Special Events and Consumer Events & Festivals
  • Respond to guest and team member needs
  • Assist leadership with employees scheduling, training, food ordering and equipment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location