Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation
Paid parental leave
Job Description
Great Wolf Lodge is a renowned hospitality company operating a unique combination of indoor water park resorts and entertainment centers, providing memorable experiences for families across North America. Known for their engaging environments, excellent guest services, and dedication to fun-filled family vacations, Great Wolf Lodge emphasizes creating a safe, welcoming, and entertaining atmosphere for both guests and employees. The company thrives on building a strong team culture, championing diversity and inclusion, and fostering career growth through ongoing training and development opportunities. Great Wolf offers competitive salary packages, employee benefits, perks, and flexible work schedules, making it a preferred employer in... Show More
Job Requirements
- High school diploma or equivalent experience
- Minimum 1 year leadership experience in food and beverage
- Flexible scheduling including nights, weekends and holidays
- Experienced in driving business revenue, controlling cost and guest satisfaction
- Demonstrated team leadership to meet goals
- Attention to detail and time management skills
- Knowledge of food safety, sanitation rules and regulations
- Proficient with hospitality software such as Microsoft Office and POS
- Successful criminal background check and drug screen
- Able to lift up to 30 lbs
- Able to bend, stretch, twist, and stand for long periods
Job Qualifications
- High school diploma or equivalent experience
- Minimum 1 year leadership experience in food and beverage
- Comprehensive knowledge of food and beverage preparation and service standards
- Experienced in business, revenue, cost control, and team leadership
- Proficient with hospitality software including Microsoft Office and payroll systems
- Strong attention to detail and time management
- Successful completion of criminal background check and drug screen
- Food safety and sanitation certification preferred
- Bachelor’s degree in hospitality or related field preferred
- Manager-level food safety and alcohol awareness certification preferred
- Effective communication and conflict resolution skills
- Prior management experience in hotel or resort industry preferred
- Experience with kitchen and bar equipment maintenance preferred
Job Duties
- Oversee and take ownership of daily operations of multiple F&B outlets including restaurants, bars, quick-service, and banquets
- Ensure strategic preparation for guest service interactions to achieve monthly KPI goals
- Assist leadership in implementing action plans for operational objectives
- Hire, train, schedule, coach, and counsel staff members
- Enforce food safety, sanitation, cleanliness, and compliance with health codes
- Collaborate with culinary and purchasing teams on inventory and cost control
- Conduct service audits and pre-shift meetings to maintain guest satisfaction and quality standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.