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NBCUniversal

Manager FOH

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
paid leave
Tuition Reimbursement
variety of discounts and perks

Job Description

NBCUniversal is a global leader in media and entertainment, renowned for creating and distributing world-class content across film, television, and streaming platforms. As a subsidiary of Comcast Corporation, NBCUniversal operates a diverse portfolio of leading entertainment and news brands including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, Bravo, USA Network, and Peacock, its premium ad-supported streaming service. The company is also a giant in the theme park industry through Universal Destinations & Experiences, offering immersive experiences to millions worldwide. NBCUniversal's rich history in the entertainment industry is built on a foundation of innovation, inclusion, and community impact, striving to... Show More

Job Requirements

  • Bachelor's degree in Business, Hospitality Management or a related field
  • Minimum of 4 years of management experience in high quality chain or independent restaurant group
  • Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
  • Ability to work rotating schedules, holidays, weekends and nights
  • This position is required to be performed full-time from an NBCUniversal-designated worksite

Job Qualifications

  • Bachelor's degree in Business, Hospitality Management or a related field
  • Minimum of 4 years of management experience in high quality chain or independent restaurant group
  • Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
  • Ability to work rotating schedules, holidays, weekends and nights
  • Proven track record and experience in the development and implementation of strong training programs and tools
  • Excellent management skills in leading a diverse team and working under tight and fast track deadlines
  • Strong professional presence
  • Excellent verbal and written communication, interpersonal, organizational, and multi-tasking skills
  • Ability to effectively communicate across all lines of business and with all levels of management
  • Strong organizational, planning, delegation, mentoring and coaching skills
  • A strong passion for delivering the highest quality of guest service

Job Duties

  • Drive operating profit goals and sales
  • Optimize profits by controlling food, beverage, and labor costs
  • Consistently achieve operational excellence
  • Develop and retain exceptional talent
  • Ensure compliance with all local, state, and federal laws regarding food quality, safety, labor, and employment
  • Partner with Human Resources to train and develop restaurant leaders at every level
  • Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods and variable labor
  • Communicate restaurant results to General Manager with recommendations for improvement
  • Ensure high Team Member and Guest Engagement
  • Promote company's mission and values
  • Ensure company policy and brand standards are followed
  • Prepare and present hourly team member reviews
  • Complete all tasks assigned by General Manager on time
  • Create and execute plans for department sales, profit, and team development
  • Organize marketing activities and promotional events
  • Maintain high standards of quality control, hygiene, and health and safety
  • Hire and train FOH team and cross-train as necessary
  • Maintain inventory levels and conduct full inventories
  • Assist the Kitchen Manager with menu changes and adjustments
  • Respond personally to guest questions and complaints
  • Demonstrate chemical safety comprehension
  • Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor, and profitability
  • Exceed annual operating profit targets

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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