Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,200.00 - $77,100.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
company holidays
Tuition Reimbursement
401(k) with match
Commission or bonus
Performance Rewards
Incentive programs
Job Description
WillScot Holdings Corp. (NASDAQ: WSC) is a recognized leader in providing adaptable workspace and portable storage solutions across North America, including the United States, Canada, and Mexico. With over 4,000 employees dedicated to their mission, WillScot prides itself on its industry-leading compensation, comprehensive benefits packages, and a strong commitment to employee development and upward mobility. Operating from more than 240 locations, the company serves a broad spectrum of industries and customers, continuously striving to deliver innovative, flexible solutions that meet diverse client needs. WillScot is deeply committed to fostering an inclusive and equitable workplace culture that values diversity, encourages authenticity,... Show More
Job Requirements
- High school diploma, GED, or 3 years of applicable experience
- 7 years work experience or 2 years of experience with WillScot
- 3 years experience managing 10 or more employees across more than one location or 2 years of experience with WillScot
- Experience managing a unit or departmental P+L or 2 years of experience with WillScot
- MS Office, Excel, Word, Outlook experience
- Experience working directly with customers by phone and email
- Strong customer service orientation, active listening, excellent oral and written communication
- Ability to follow direction and meet deadlines in a fast-paced environment
- Experience applying creativity to problem-solving
- Ability to build sustainable relationships and trust with vendors through open and proactive communication
- Ability to effectively manage multiple changing priorities in a fast-paced environment
Job Qualifications
- High school diploma, GED, or equivalent experience
- Minimum 7 years work experience or 2 years experience with WillScot
- Minimum 3 years experience managing 10 or more employees across multiple locations or 2 years experience with WillScot
- Experience managing a unit or departmental profit and loss (P+L) or 2 years experience with WillScot
- Proficiency in MS Office including Excel, Word, and Outlook
- Experience working directly with customers by phone and email
- Strong customer service orientation with excellent oral and written communication skills
- Ability to follow directions and meet deadlines in a fast-paced environment
- Creativity in problem-solving
- Ability to build sustainable relationships and trust with vendors through open and proactive communication
- Ability to manage multiple changing priorities effectively in a fast-paced environment
- Bachelor's degree preferred
- Minimum 3 years logistics experience preferred
- Experience in scheduling, route planning, and optimization preferred
- Familiarity with CRM systems or contact management platforms preferred
- Salesforce experience preferred
- Knowledge of DOT compliance and vehicle telematics preferred
- Understanding of Hours of Service regulations, Electronic Logging Devices, permitting, etc. preferred
- Experience working with outside vendors including pricing and schedule negotiations preferred
- Personal characteristics include leading by example, dedication to health and safety, commitment to inclusion and diversity, driven to excellence, trustworthy and reliable, customer-focused, and community-oriented
Job Duties
- Conduct business in compliance with all environmental health and safety policies
- Conduct periodic safety meetings and maintain safety documents and logs
- Manage employee health and safety through training, observations, and scheduled assessments
- Provide direct and indirect managerial oversight to branch operational employees including dispatchers, transportation coordinators, production supervisors, drivers, field service technicians, setup crews, and branch coordinator
- Manage delivery and installation profit margin
- Report and document market delivery and installation activities
- Conduct field visits, ride-alongs, and customer inspections
- Schedule deliveries and pick-ups outside of current dispatch schedule as appropriate
- Manage, schedule and assign in-house or vendor drivers in support of on-time pick-up and delivery targets
- Develop dispatch plans reviewing next day, week, and month deliveries and pick-ups
- Coordinate fleet readiness with branch partners to meet customer demand
- Review and receive purchase orders for all transport vendors and arrange permits and escorts as required
- Coordinate employees, vendors, and contractors for timely completion of complex installation and removal
- Ensure drivers document damages at retrieval and return
- Monitor and document driver vehicle inspection reports (DVIR) and preventative maintenance files
- Assist drivers with schedule or route changes
- Define and maintain office and administrative procedures
- Act as local coordinator or point of contact for branch activities such as timekeeping, payroll, accounts payable/receivable, purchase orders, filing, and reception duties
- Manage branch administrative employees when applicable
- Utilize customer feedback to identify process improvement opportunities
- Review driver coaching opportunities and take action
- Conduct performance discussions and training
- Own all DOT compliance within assigned territory
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: