Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,800.00 - $64,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid holidays
Job Description
Oak Grove Racing, Gaming & Hotel is a premier entertainment facility located in the vibrant heart of Oak Grove, Kentucky. Strategically positioned across the street from the prominent Army post, Ft. Campbell, this modern establishment benefits from high foot traffic and a rich connection to the local community and military personnel. Situated just 10 miles from Clarksville, Tennessee, and under 60 miles northwest of downtown Nashville, Tennessee, the property offers an appealing destination for guests seeking an exceptional combination of gaming, dining, and hospitality experiences in a convenient and approachable location.
As a leading venue in the region, Oak ... Show More
As a leading venue in the region, Oak ... Show More
Job Requirements
- Works on the floor 90 percent of the time with a "hands-on" mentality for guest service
- Ability to maintain high levels of confidentiality and integrity
- Maintain interpersonal working relationships among all team members and the public
- Excellent verbal and written communication skills
- Willingness to assume overall responsibility relative to the performance of the position
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
- Strong leadership and communication skills
- Self-motivated with attention to detail
- Strong analytical skills
- Knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations preferred
- Must have strong knowledge of Microsoft Excel, Word and Micros or comparable inventory systems
- Available to work when needed, including weekends, holidays, and nights
Job Qualifications
- Two years of fine dining/steakhouse experience required
- Wine and liquor knowledge required
- Fine dining (AAA 4 Diamond / Forbes 4 Star) service preferred
- Extensive training background in high-pace front of house team setting
- Bachelor's degree in the hospitality field preferred
- Able to obtain and maintain a valid Kentucky gaming/racing license
Job Duties
- Responsible for front of house operations of the Garrison Oak Steakhouse and other areas as assigned
- Collaborate with the culinary team to ensure established recipes are adhered to
- Ensure that the service culture is ingrained in every guest interaction through proper training, coaching and accountability
- Ensure accuracy of all menus (food and drink) and update POS as required
- Responsible for maintaining budgeted labor and staffing levels of all outlets
- Involved with the F&B marketing of Garrison Oak Steak House
- Will maintain the highest level of service standards at all times and provide the best-in-class dining experience in the area
- Institute a culture of positivity in huddles as well as with all team member and guest interactions
- Responsible for all team member actions (recruitment, disciplinary actions, staffing level recommendations, etc.)
- Oversees guest satisfaction through constant table visits, interacting with guest and staff engagement thought the dining room
- Responsible for the training of all team members and supervisors ensure consistency of service at the highest level at all times
- Responsible for overseeing ordering and inventory levels
- Addresses any and all food/beverage or service related guest issues and utilizes creativity and resources available to maintain optimum satisfaction
- Must be knowledgeable of all health department standards
- Active in assisting in banquet and catering events for the department including, Race-day and outdoor events
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink focuses on restaurant and hospitality jobs.
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