Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,900.00 - $63,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Oak Grove Racing, Gaming & Hotel, located in the heart of Oak Grove, Kentucky, is a vibrant and modern facility that offers premier gaming, dining, and entertainment experiences. This facility benefits from a prime location in a high-traffic area directly across from Ft. Campbell, a large Army post, making it a bustling hub for both residents and visitors. Situated just 10 miles from Clarksville, Tennessee, and less than 60 miles northwest of downtown Nashville, Oak Grove Racing, Gaming & Hotel serves an extensive community, attracting a diverse clientele including military personnel, locals, and tourists. As a relatively new establishment, the... Show More
Job Requirements
- Works on the floor 90% of the time with a “hands-on” mentality for guest service
- Ability to maintain high levels of confidentiality and integrity
- Maintain interpersonal working relationships among all Team Members and the public
- Excellent verbal and written communication skills
- Willingness to assume overall responsibility relative to the performance of the position
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
- Strong leadership and communication skills
- Self-motivated with attention to detail
- Strong analytical skills
- Knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations preferred
- Must have strong knowledge of Microsoft Excel, Word, Micros and Stratton Warren or comparable inventory systems
- Available to work when needed, including weekends, holidays, and nights
Job Qualifications
- Two years high volume table-service dining experience
- Wine and liquor knowledge
- Fine dining (AAA 4 Diamond / Forbes 4 Star) service preferred
- Extensive training background in high-pace front of house team setting
- Bachelor’s degree in Hospitality field preferred
- Able to obtain and maintain a valid Kentucky gaming/racing license
Job Duties
- Responsible for front of house operations of the Garrison Oak Steakhouse and other areas as assigned
- Collaborate with the culinary team to ensure established recipes are adhered to
- Ensure that the service culture is ingrained in every guest interaction through proper training, coaching and accountability
- Ensure accuracy of all menus (food and drink) and update POS as required
- Responsible for maintaining budgeted labor and staffing levels of all outlets
- Involved with the F&B marketing of Garrison Oak Steak House
- Will maintain the highest level of service standards at all times and provide the best-in-class dining experience in the area
- Leadership team will demonstrate and promote the five “P’s” Service Culture at all times
- Institute a culture of positivity while demonstrating an Upbeat & Positive Attitude (UPA) in huddles as well as with all team member and guest interactions
- Responsible for all team member actions (recruitment, disciplinary actions, staffing level recommendations, etc.)
- Oversees guest satisfaction through constant table visits, interacting with guest and staff engagement throughout the dining room
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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