Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $38,900.00 - $63,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development

Job Description

Oak Grove Racing, Gaming & Hotel, located in the heart of Oak Grove, Kentucky, is a vibrant and modern facility that offers premier gaming, dining, and entertainment experiences. This facility benefits from a prime location in a high-traffic area directly across from Ft. Campbell, a large Army post, making it a bustling hub for both residents and visitors. Situated just 10 miles from Clarksville, Tennessee, and less than 60 miles northwest of downtown Nashville, Oak Grove Racing, Gaming & Hotel serves an extensive community, attracting a diverse clientele including military personnel, locals, and tourists. As a relatively new establishment, the... Show More

Job Requirements

  • Works on the floor 90% of the time with a “hands-on” mentality for guest service
  • Ability to maintain high levels of confidentiality and integrity
  • Maintain interpersonal working relationships among all Team Members and the public
  • Excellent verbal and written communication skills
  • Willingness to assume overall responsibility relative to the performance of the position
  • Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
  • Strong leadership and communication skills
  • Self-motivated with attention to detail
  • Strong analytical skills
  • Knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations preferred
  • Must have strong knowledge of Microsoft Excel, Word, Micros and Stratton Warren or comparable inventory systems
  • Available to work when needed, including weekends, holidays, and nights

Job Qualifications

  • Two years high volume table-service dining experience
  • Wine and liquor knowledge
  • Fine dining (AAA 4 Diamond / Forbes 4 Star) service preferred
  • Extensive training background in high-pace front of house team setting
  • Bachelor’s degree in Hospitality field preferred
  • Able to obtain and maintain a valid Kentucky gaming/racing license

Job Duties

  • Responsible for front of house operations of the Garrison Oak Steakhouse and other areas as assigned
  • Collaborate with the culinary team to ensure established recipes are adhered to
  • Ensure that the service culture is ingrained in every guest interaction through proper training, coaching and accountability
  • Ensure accuracy of all menus (food and drink) and update POS as required
  • Responsible for maintaining budgeted labor and staffing levels of all outlets
  • Involved with the F&B marketing of Garrison Oak Steak House
  • Will maintain the highest level of service standards at all times and provide the best-in-class dining experience in the area
  • Leadership team will demonstrate and promote the five “P’s” Service Culture at all times
  • Institute a culture of positivity while demonstrating an Upbeat & Positive Attitude (UPA) in huddles as well as with all team member and guest interactions
  • Responsible for all team member actions (recruitment, disciplinary actions, staffing level recommendations, etc.)
  • Oversees guest satisfaction through constant table visits, interacting with guest and staff engagement throughout the dining room
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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