Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,800.00 - $64,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Oak Grove Racing, Gaming & Hotel (the "Property") is a premier gaming and hospitality destination located in the vibrant city of Oak Grove, Kentucky. Strategically positioned in a high traffic area directly across from the extensive Army post, Ft. Campbell, this establishment serves both local residents and a diverse range of visitors, including military personnel and their families. The Property benefits from its proximity to nearby cities, being just 10 miles from Clarksville, Tennessee, and less than 60 miles northwest of downtown Nashville, Tennessee, enhancing its appeal as a convenient and attractive location for entertainment, dining, and gaming. With its... Show More
Job Requirements
- Works on the floor 90% of the time with a hands-on mentality for guest service
- Ability to maintain high levels of confidentiality and integrity
- Maintain interpersonal working relationships among all team members and the public
- Willingness to assume overall responsibility relative to the performance of the position
- Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
- Self-motivated with attention to detail
- Strong analytical skills
- Available to work when needed, including weekends, holidays, and nights
Job Qualifications
- Two years high volume table-service dining experience
- Wine and liquor knowledge
- Fine dining (AAA 4 Diamond / Forbes 4 Star) service preferred
- Extensive training background in high-pace front of house team setting
- Bachelor’s degree in Hospitality preferred
- Ability to obtain and maintain a valid Kentucky gaming/racing license
- Excellent verbal and written communication skills
- Strong leadership and communication skills
- Knowledge of menu development, costing, labor management, food trends and overall restaurant operations
- Proficient with Microsoft Excel, Word, Micros and Stratton Warren or comparable inventory systems
Job Duties
- Responsible for front of house operations of the Garrison Oak Steakhouse and other areas as assigned
- Collaborate with the culinary team to ensure established recipes are adhered to
- Ensure that the service culture is ingrained in every guest interaction through proper training, coaching and accountability
- Ensure accuracy of all menus (food and drink) and update POS as required
- Responsible for maintaining budgeted labor and staffing levels of all outlets
- Involved with the F&B marketing of Garrison Oak Steak House
- Will maintain the highest level of service standards at all times and provide the best-in-class dining experience in the area
- Our leadership team will demonstrate and promote the five "P's" Service Culture at all times
- Institute a culture of positivity while demonstrating an Upbeat & Positive Attitude (UPA) in huddles as well as with all team member and guest interactions
- Responsible for all team member actions (recruitment, disciplinary actions, staffing level recommendations, etc.)
- Oversees guest satisfaction through constant table visits, interacting with guest and staff engagement thought the dining room
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: