The Venetian Resort Las Vegas logo

MANAGER - EXECUTIVE HOUSEKEEPING

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

The Venetian Resort is a premier luxury resort located in the heart of Las Vegas, Nevada, renowned for its lavish accommodations, exceptional guest services, and world-class amenities. As a distinguished destination, the resort combines the elegance and charm of Venice with modern luxury and entertainment offerings, making it a favorite among visitors worldwide. The Venetian Resort operates with a commitment to excellence, emphasizing high standards of cleanliness, safety, and guest satisfaction to create memorable experiences for its patrons. With extensive facilities encompassing luxury suites, fine dining, extensive meeting spaces, and vibrant entertainment venues, The Venetian Resort maintains a reputation as... Show More

Job Requirements

  • 21 years of age
  • proof of authorization/eligibility to work in the united states
  • high school diploma or equivalent
  • must be able to obtain and maintain any other certification or license, as required by law or policy
  • 5 years of experience in hotel operations management preferred

Job Qualifications

  • Experience in leading and developing management teams
  • experience leading in a unionized environment preferred
  • knowledge of collective bargaining agreements preferred
  • experience at a 4- or 5-star resort preferred
  • demonstrated experience in computer skills including but not limited to microsoft office, lms, virtual roster, and hotsos/rex
  • ability to communicate clearly and effectively in english, both in spoken and written form
  • strong interpersonal skills with the ability to communicate effectively with guests and other team members of different backgrounds and levels of experience
  • must be able to work varied shifts, including nights, weekends, and holidays

Job Duties

  • Establish and maintain high levels of cleanliness throughout the property
  • resolve team member concerns, manage the discipline process, and attend meetings with human resources
  • collaborate with the assistant director(s) to promote continuous improvement by researching and evaluating potential changes to training, equipment, and standard operating procedures on a regular basis
  • conduct suite/vip suite inspections and provide feedback to the manager – housekeeping floor
  • complete performance reviews for the manager – housekeeping floor and update/maintain score cards
  • oversee daily operations of assigned tower(s)
  • works closely in mentoring housekeeping floor managers and identifying advancement opportunities available for subordinate staff
  • monitor polished reports for trend analysis by floor, team member, challenge, etc.
  • manage short and long-term departmental objectives
  • monitors, documents, and notifies assistant director(s) of any problems that may impact the achievement of departmental objectives

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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