Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
Dividend Restaurant Group is a reputable hospitality company known for its dedication to delivering exceptional dining experiences through its collection of distinguished restaurant brands, including Eddie Merlot's. As a leader in the fine dining sector, Dividend Restaurant Group emphasizes superior service, high-quality food and beverage offerings, and a commitment to creating memorable experiences for guests. The company fosters a culture of professionalism, continuous improvement, and community involvement, making it an employer of choice for hospitality professionals seeking career growth and a dynamic work environment.
The role of Manager at Eddie Merlot's is a pivotal leadership position responsible for assisting a... Show More
The role of Manager at Eddie Merlot's is a pivotal leadership position responsible for assisting a... Show More
Job Requirements
- Able to stand for six or more hours at a time
- Able to lift and carry up to 50 pounds
- Able to work an average of 55 to 60 hours per week according to business demand
- Typically works five days per week but may occasionally work six
- Must be available to work days, evenings, weekends, and holidays as needed
- Available to travel for meetings and related business activities
Job Qualifications
- Two or more years of restaurant management experience preferably in fine dining
- College degree in hospitality, business, or related field preferred
- Proven leadership and management skills and accomplishments
- Extensive knowledge of menus, food preparation, and presentation techniques typical in fine dining
- Knowledge of wine and alcoholic beverage sales and service
- Strong interpersonal, written and verbal communication skills
- High degree of integrity, professionalism, work ethic, and respect for others
- Proven ability to anticipate and avoid problems, make decisions under pressure, and solve problems effectively
- Experience hiring, training, developing, evaluating and motivating staff
- ServSafe Certification or equivalent
- Full understanding of federal, state, and local food safety, sanitation, OSHA, and employee safety regulations
- Familiarity with Microsoft Word, email, and restaurant software
- Basic math and business reporting skills
- Fluent English required
- Working knowledge of Spanish preferred
Job Duties
- Assist in managing daily dining room operations to achieve established goals
- Ensure the restaurant is appropriately staffed with well-trained team members and meets standards for appearance, set-up, cleanliness, safety, and ambiance
- Ensure proper training of team members using approved company training materials and certified coaches
- Ensure guests consistently receive exceptional food and beverages coupled with unparalleled hospitality
- Partner with other managers to ensure each table receives a manager visit and address guest concerns
- Supervise and schedule Servers, Bartenders, Bussers, Runners, Hosts, and the Valet station
- Coach team members regarding job expectations, procedures, sales goals, guest relations, knowledge of food and beverage, appearance, professional demeanor, conduct, and teamwork
- Communicate job expectations, review job performance, coach and hold team members accountable
- Participate in line checks ensuring proper hold temperatures, line levels, portion sizes, quality, freshness and flavor meet company standards
- Maintain a work environment focused on cooperation, open communication, team member involvement, high standards of service and conduct, employee recognition, and high morale
- Conduct or participate in daily pre-shift meetings and operational communication
- Guide team members to build food and beverage sales to meet or exceed guidelines
- Monitor and enter data into the POS system, create daily reports, monitor labor costs, follow cash handling procedures, and assist with financial administration
- Assist with food and beverage inventories, sales forecasting, ordering and receiving, purchase orders and invoices, and product-related reports
- Support promotional programs including Platinum Club and gift cards
- Build positive relationships with community leaders and neighboring businesses
- Ensure compliance with federal, state, and local regulations related to alcohol, food handling, sanitation, safety, and employment
- Assist with Workers Compensation reports and liability claims
- Deliver expected financial results while maintaining brand integrity
- Monitor sales, food and labor costs, and related financial data
- Assist with restaurant maintenance, repairs, service scheduling, and inspections
- Implement cost-saving and quality improvement measures
- Complete daily, weekly, and other assigned administrative responsibilities
- Complete opening and closing procedures
- Lead or participate in project teams
- Attend weekly manager meetings
- Enhance dining experience via tableside visits and team collaboration
- Serve as a positive representative of the company
- Create cohesive team through direct communication
- Perform related duties and projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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