Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive compensation
Career development opportunities
Health Insurance
Paid Time Off
Employee Travel Discounts
retirement plans
wellness programs
Job Description
Royal Caribbean Group is a renowned leader in the vacation industry, operating some of the most prestigious global brands including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Known for its innovative fleet, exclusive private destinations, and exceptional service, the company has set the standard for delivering unforgettable travel experiences to guests worldwide. With a strong commitment to quality and guest satisfaction, Royal Caribbean Group continues to expand its offerings and enhance its services, ensuring that every vacation becomes a lifetime memory. The company prides itself on fostering a dynamic work environment where employees can grow their careers while exploring... Show More
Job Requirements
- Bachelor’s degree
- 5+ years of leadership experience
- experience with travel technology platforms
- ability to manage vendor and contract relationships
- strong communication skills
- proficiency in Microsoft Office
- ability to work in a multicultural environment
- knowledge of Global Distribution Systems
- capability in project management
Job Qualifications
- Bachelor’s degree preferably in Business, Hospitality, or a related field
- 5+ years of proven leadership experience including executive-level communication across all organizational levels
- Expertise in travel technology platforms, strategic data analysis, vendor and contract management, and risk mitigation within a corporate travel environment
- Proven experience in process improvement and change management within a dynamic business environment
- Demonstrated ability to work effectively in a multicultural and diverse workplace
- Exceptional verbal and written communication skills including strong presentation abilities across all organizational levels
- Strong organizational skills with the ability to manage multiple projects independently in a fast-paced, deadline-driven environment
- Proficiency in Global Distribution Systems (GDS) with Sabre experience strongly preferred
- Advanced communication skills with the ability to engage and influence stakeholders at all levels of the organization
- Proficient in Microsoft Office Suite with intermediate to advanced skills in Excel and PowerPoint
Job Duties
- Develop and maintain corporate travel policies that reflect industry’s best practices and support business objectives
- Partner with internal stakeholders to support budget planning and travel coordination for major projects including new builds and dry docks while ensuring compliance with corporate travel policies
- Lead and manage travel programs with a strategic focus on cost, compliance, service, and controls
- Manage strategic vendor relationships to ensure high-quality, cost-effective services are delivered by airline charter companies, commercial airlines, hotels, and ground transportation providers
- Oversee duty of care initiatives to safeguard traveler well-being and mitigate travel-related risks
- Stay informed on travel industry trends, technologies, and regulatory changes to continuously improve program effectiveness and traveler satisfaction
- Collaborate with senior leadership to recommend and implement updates to travel policies and processes in response to evolving business needs and market conditions
- Design and manage travel processes that prioritize ease of travel and a positive traveler experience while maintaining compliance with company policies
- Perform additional duties as assigned including project management and cross-functional initiatives related to travel operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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