Manager, Conference Services & Event Planning Technology
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,900.00 - $81,600.00
Work Schedule
Flexible
Benefits
Flexible work arrangements
hybrid work schedule
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Retirement Plan
Emergency back-up child and adult care
Paid vacation
Paid Sick Time Off
Paid holidays
Professional development opportunities
Career advancement opportunities
employee recognition programs
Employee wellness programs
Employee Assistance Programs
Employee Discounts
Job Description
Goodwin Procter LLP is a renowned global law firm recognized for its expertise in supporting some of the world's most successful and innovative investors, entrepreneurs, and disruptors across various industries including life sciences, private equity, real estate, technology, and finance. The firm prides itself on fostering a collaborative and inclusive global operations environment where professionals from diverse backgrounds work together to drive cross-functional learning, networking, and innovation. Goodwin's commitment to integrity, ingenuity, agility, and ambition has earned them accolades such as "Best Business Team" by The American Lawyer, reflecting their dedication not only to legal excellence but also to cutting-edge... Show More
Job Requirements
- Ba/bs or equivalent
- 10+ years of experience in event technology management or comparable systems administration
- Proven experience managing enterprise event platforms and overseeing complex, integrated system environments
- Expertise in event management systems
- Experience in using Cvent preferred
- Strong analytical and project management skills
- Excellent communication and collaboration skills
- Commitment to data integrity and security
- Ability to manage multiple assignments and meet deadlines
- Proficiency with Microsoft Office including Excel
- Ability to remain calm under pressure
- Ability to interact professionally at all levels
Job Qualifications
- Ba/bs or equivalent
- 10+ years of experience in event technology management or comparable systems administration
- Cvent certification preferred
- Proven experience managing enterprise event platforms (Cvent preferred) and overseeing complex, integrated system environments
- Expertise in event management systems, preference to Cvent, EMS, Microsoft Dynamics 365, Workfront, Zoom and an understanding of integrations (travel, CRM, etc.)
- Experience and familiarity with other related technologies including but not limited to Bizzabo, RainFocus, ON24, Webex Events, Swoogo, Goldcast, SpotMe, HubSpot, Marketo, Smartsheet, Monday.com, and Maptition, or comparable tools supporting event registration, engagement, CRM, analytics, or project management
- Demonstrated ability to train and empower others to utilize event technology systems effectively
- Strong analytical and project management skills, including requirements gathering, documentation, and change management
- Excellent communication and collaboration skills, with the ability to influence across departments and levels
- Commitment to data integrity, security, and user experience across integrated systems
- Ability to interact professionally at all levels, both internally and externally
- Ability to manage multiple assignments and meet hard deadlines
- Must be able to remain calm under pressure, and at times make decisions quickly, with maturity and good judgement
- Proficiency with Microsoft Office, including advanced Excel
Job Duties
- Serve as the firm's primary project manager for Cvent-based events, leading end-to-end delivery including build, configuration, testing, launch, reporting, and post-event analysis, coordinate timelines, deliverables, and integrations with stakeholders across departments
- Assess current event-related tools and how they interface with related firm systems (Cvent, EMS, Microsoft Dynamics 365, Workfront, Zoom, Concur, etc.) and recommend enhancements or new solutions that streamline workflows and improve the event lifecycle
- Partner with internal teams and external vendors to set up and manage integrations between event technology and firm platforms (CRM, Finance, Travel, etc.)
- maintain working knowledge of APIs, data mapping, and governance
- Design and deliver training and documentation that enable planners and internal stakeholders to confidently use Cvent and other event systems
- advise on best practices to improve adoption and accuracy
- Set up and manage event check-in technology, including iPads and badge printers, to ensure smooth on-site registration and attendee tracking
- Support event collateral and communication needs through basic web and email design, implementing copy into pre-configured templates, and creating event badges aligned with firm standards
- Ensure data quality across systems
- create and maintain dashboards and reports that provide actionable insights on attendance, engagement, and ROI
- Manage event technology vendors, review contracts, coordinate upgrades and add-ons as needed with minimal disruption
- Advise department and stakeholders on changes to platforms as needed
- Identify automation opportunities, standardize templates and workflows, and research emerging event technologies to advance Goodwin's event strategy and attendee experience
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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