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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Our esteemed hotel, a prominent player in the hospitality industry, is dedicated to providing exceptional guest experiences and superior event services. Known for its elegant conference and meeting facilities, it caters to business professionals, organizations, and social gatherings that require impeccable planning and execution. With a strong commitment to quality and customer satisfaction, our hotel has solidified its position as a leading venue for conferences, events, and celebrations, consistently delivering personalized and high-standard services that enhance the overall guest experience.
The Conference Services Manager role is a pivotal position within our hotel. This role is responsible for overseeing and... Show More
The Conference Services Manager role is a pivotal position within our hotel. This role is responsible for overseeing and... Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or a related field
- Minimum of 5 years of experience in conference and event management
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in event planning software and tools
- Ability to work under pressure and meet deadlines
- Flexibility to work varying shifts, including weekends and holidays
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or a related field
- Minimum of 5 years of experience in conference and event management
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Proficiency in event planning software and tools
- Ability to work under pressure and meet deadlines
- Flexibility to work varying shifts, including weekends and holidays
Job Duties
- Collaborate with clients to understand their specific needs and requirements for conferences, meetings, and events
- Develop detailed event plans, including timelines, budgets, and resource allocation
- Coordinate with various departments such as catering, housekeeping, engineering to ensure seamless event execution
- Negotiate contracts with clients and vendors to optimize profitability
- Oversee event setup, including room layouts, audiovisual equipment, and decor
- Manage event staff, including trainers, technicians, and servers
- Monitor event flow and address any issues or challenges that may arise
- Ensure adherence to safety and security protocols
- Evaluate event performance and identify areas for improvement
- Collect and analyze feedback from clients and attendees
- Prepare detailed event reports, including financial summaries
- Maintain strong relationships with clients to foster future business
- Recruit, hire, and train conference services staff
- Provide ongoing training and development opportunities
- Motivate and inspire the team to deliver exceptional service
- Conduct performance reviews and address performance issues
- Monitor and control event budgets
- Track revenue and expenses
- Identify cost-saving opportunities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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