Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Positive work environment
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Personal Days
employee discount
Bonus Programs for Management
Job Description
Joseph's Classic Market is a well-established gourmet food market renowned for its high-quality products and exceptional customer service. Operating with a deep commitment to culinary excellence and community engagement, Joseph's Classic Market offers a diverse selection of fresh produce, artisanal baked goods, deli items, and prepared meals. The market has built a strong reputation for its dedication to sourcing premium ingredients and providing a welcoming atmosphere for all guests. With a focus on hospitality and attention to detail, Joseph's Classic Market serves as a favorite destination for locals and visitors seeking a unique culinary experience. The market prides itself on... Show More
Job Requirements
- Minimum of 2 years in catering, event management, or hospitality service
- strong leadership and communication skills
- proven ability to manage multiple orders and deadlines in a fast-paced environment
- professional phone etiquette and customer service skills
- basic computer skills (Excel, email, ordering software)
- available for flexible scheduling, including weekends and holidays
Job Qualifications
- Minimum of 2 years in catering, event management, or hospitality service
- strong leadership and communication skills
- proven ability to manage multiple orders and deadlines in a fast-paced environment
- professional phone etiquette and customer service skills
- basic computer skills (Excel, email, ordering software)
- available for flexible scheduling, including weekends and holidays
Job Duties
- Serve as the lead contact for all catering inquiries and orders
- communicate with guests to confirm catering menus, details, and pickup or delivery logistics
- coordinate with kitchen, deli, and bakery departments for order preparation
- ensure catering orders are accurate, well-presented, and fulfilled on time
- maintain catering calendars, invoices, and order logs
- assist in building seasonal catering menus and promotional packages
- oversee the main phone line, ensuring all calls are answered promptly and professionally
- train staff to answer guest questions, transfer calls, and take messages accurately
- resolve guest issues, complaints, or refund requests quickly and professionally
- manage special requests, product inquiries, and order pickups
- serve as a key point of contact for VIP guests and regular customers
- support promotional events, tastings, and seasonal catering showcases
- hire, train, and schedule staff involved in catering preparation and service
- coach team on hospitality, communication, and professionalism
- hold daily huddles to align team on priorities, specials, and service goals
- conduct performance evaluations and provide regular feedback
- submit weekly catering reports and customer feedback to Store Manager
- manage catering sales, deposits, and service fees
- communicate closely with all department managers to coordinate orders and service
OysterLink helps restaurants, hotels, and hospitality businesses hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: