Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Performance bonus
hybrid work environment
Job Description
Capital One is a diversified financial services company committed to delivering exceptional customer experiences and innovative solutions. Known for its focus on technology, customer-centric approach, and a culture that fosters growth and inclusion, Capital One operates across the United States and beyond. The company prides itself on its ethical standards and leadership in offering credit cards, loans, and banking services that empower customers to reach their financial goals. Capital One’s dedication to cutting-edge digital banking and its portfolio of services attracts top talent seeking to impact the financial industry positively.
Within this dynamic environment, Capital One is seeking ... Show More
Within this dynamic environment, Capital One is seeking ... Show More
Job Requirements
- Bachelor’s degree or military experience
- at least 5 years of experience developing strategic operational initiatives within the food, beverage, hospitality, or retail industry
- at least 5 years of customer facing experience in hospitality or retail
- ability to travel 30-40% of the time
Job Qualifications
- Bachelor’s degree or military experience
- at least 5 years of experience developing strategic operational initiatives within the food, beverage, hospitality, or retail industry
- at least 5 years of customer facing experience in hospitality or retail
- ability to influence, collaborate and build strong relationships at all levels
- experience building and training team members on enlightened hospitality
- strong brand-building expertise
- expertise in identifying and shaping strategic hospitality initiatives
- ability to work closely with partners in construction, design, marketing, and banking
- management of food and beverage equipment budgets
- knowledge of food and beverage operational processes
- keen eye for consumer trends and insights
- experience managing profit and loss impact and accounting practices
- experience in the food service industry including establishing and maintaining long-term client relationships
- ability to travel 30-40% of the time
Job Duties
- Conduct regular operational reviews with external vendors to maintain performance and service level agreements
- coordinate operational testing and execution of new vendor services and equipment maintenance
- develop and implement equipment strategy, overseeing lifecycle management and remediation planning
- serve as a mediator and escalation point for complex HR issues involving external partners
- execute monthly financial processes including the reconciliation and processing of discounts and catering transactions
- manage the processing of financial entries
- oversee rent reconciliation and approval processes for all leased properties
- prepare and distribute accurate, detailed monthly sales reporting and performance metrics
- manage all phases of new site development
- provide oversight for the standard equipment set definition and procurement for new builds
- lead comprehensive food and beverage design reviews at 50%, 80%, and 100% completion milestones
- manage the construction build process through key hand-off phases
- oversee and manage sublease agreements for new builds and decommissioned spaces
- lead the end-to-end decommissioning process for all food and beverage locations
- manage the Business Continuity Planning (BCP) process for the food and beverage team
- serve as the Process Manager for risk mitigation operations and the primary Audit Point of Contact
- collaborate directly with the Risk team to review, identify, and reduce key operational and financial risks
- provide support to the well-managed work-stream programs and standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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